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Experienced service ambassador with more than 4 years of working experience in the service industry (tourism & hospitality). Skilled in communication, problem solving and service recovery.
Service professional in the tourism industry - Gardens by the Bay (2017-2021)
Handling guest enquiry, service recovery, crowd control measures and managing operations requirements.
Diploma in Hospitality & Tourism Management - Nanyang Polytechnic (2018-2021)
