Zhibo Cheng

My background as a student in Public policy and global affairs allows me to not only have a good grasp of domestic and foreign policy strategizing and formulation, it also exposes me to elements in transnational affairs, geopolitics. I am passionate about learning new skills and being able to contribute value to a team. I am proficient in the usage of XLMiner, various adobe programs and video editing software as well as microsoft office.

MEXC/ Molor SG (JUN/22 - AUG/22)

Talent Acquisition/Development Intern

• Optimized and reorganized data sheets to make access and updating of information more efficient.
• Manage internal staff referral processes and hiring processes and policies.
• Learned about the organization’s approach and philosophy towards effective employee development.
• Researched on current market trends and information before organizing the information for weekly sharing with department head

Customer Service Representative (CSR)

• Awarded Top 5 call-center staff of month April 2021.
• Learned about public relations and identifying customer’s needs quickly and accurately as well as how to professionally handle disputes.
• Gained experience on managing interpersonal relations.
• Worked to ensure a positive and pleasant customer experience.
• Solved customer disputes in a professional and pleasant manner while protecting company interests and guidelines.

Nanyang Technological University

Studying for a Bachelor of Social Science (Hons) in Public Policy and Global Affairs (AUG/21 - MAY/25)