Zong .

Software / AI Developer with interests in Software Development, Data Analytics, and Artificial Intelligence, currently completing a Part-Time degree at the National University of Singapore (Year 4). Completed an Apprenticeship in AI Singapore, with hands-on experience delivering end-to-end AI systems across machine learning, computer vision, NLP, and LLMOps. In my previous roles, I helped organizations digitalized, automate and streamlined their manual operations through the use of technologies, reducing manhours and human errors.

For experience in AI/ML, I have delivered various projects, and underwent AIAP in AISG where we embarked on industry projects to deliver production-grade solution.

Apprentice - AI Singapore - Singapore

(2025-09 - 2026-03)

• Completed 3-month Deep Skilling Program (Theory + Practical) covering: Neural Networks, NLP, Computer Vision, Time Series
• MLOps: MLflow, Optuna, FastAPI, Streamlit, Docker, CI/CD
• DataOps: Spark, ETL/ELT pipelines
• Built binary & multiclass image classifiers, applied data augmentation, and experimented with pre-trained networks
• Explored LLMOps workflows and adversarial attack techniques (evasion)
• Embarked in Industry project(Agentic Report Generation)- Client Company deployed solution to production

Data Analyst - Unknown - Singapore

(2025-04 - 2025-09)

Department manages Contract Management e.g RCA, CRA, MOU, LOU, Intellectual Properties, Research Output Disclosure, IP Licensing and Assignment, Patents, Revenue Generation.

• Data Cleaning, Indexing and Verification (Python-FuzzyWuzzy, Excel VBA & Formula)
• Created VBA & PowerApp Forms for Validated Data Entry
• KPI Reporting (Excel & PowerBI)
• Created a Unified Search Application integrating multiple datasets across stakeholders
• Explored NLP for Data Extraction from Contracts and Documents

Operations / Data Engineer / System Administrator - Republic of Singapore Air Force - Singapore

(2018-11 - 2023-07)

• System Administrator (Dec 2021 – Jul 2023 1 year 8 months): Managed and guided units on governance of RSAF systems; Ensured policy compliance, security, and system health
• Data Analyst / Automation Lead (Nov 2019 – Jul 2023 3 years 9 Months): Built 8 recognised applications & dashboards using VBA, MSSQL, Power BI, Access, SharePoint
• Designed ETL pipelines, centralized databases, and automated workflows (RPA)
• Reduced manual workload, improved data reliability, and eliminated human errors
• Projects scaled at Brigade level and adopted by other units
• Led data analytics initiatives supporting COVID-19 operations (vaccination and cases tracking)
• Operation-Military (Nov 2018 – Jul 2023 4 Years 9 Months): Operated in high-pressure Command & Control (C2) setting
• Constant written and verbal coordination within Team, External Agencies, Bilateral
• Demonstrate analytical and problem-solving skills to respond to the unforeseen under pressure
• Recognized with multiple Best Serviceman & Outstanding Serviceman awards

Reliability & Product Testing Intern - Infineon Technologies - Singapore

(2017-09 - 2018-02)

• Automated reliability reports using Excel VBA
• Programmed XMC_2GO microcontroller for temperature data collection
• Supported stress test lab capability improvements

Bachelor of Technology - Electronic Engineering - National University of Singapore (2022-08 - 2026-07)

Diploma - Electronic & Computer Engineering (Minor in Network Systems & Security) - Ngee Ann Polytechnic (2015-04 - 2018-04)