Ray Magras

Highly analytical, quality-focused professional with experience spearheading programs, leading training initiatives, managing medical records, and administering and serving individuals in line with quality and service standards. Stellar record of analyzing and gathering data to identify potential impacts and outcomes from different strategies. History of improving wellbeing of individuals by accessing resources, facilitating closing gaps, and educating people about preventive monitoring.

• Versatile individual; skilled at coordinating concurrent projects and operations while flexibly adapting to rapidly shifting priorities in fast-paced environments.
• Inspirational leader who builds high-performing teams that surpass expectations, fostering a culture of continuous improvement while mentoring and enabling talented individuals to achieve personal and professional goals.
• Strong management skills, with proficiency in maintaining professional demeanor while implementing effective procedures to ensure enterprise-wide safety and satisfaction.
• Thrive in dynamic, complex, and challenging situations with ability to analyze problems to assess impacts and apply pragmatic and creative problems solving techniques to formulate solutions and mitigate risks.

Medical Database Management || Training & Development || Complex Problem Resolution || Program Leadership || Administrative Support

Quality Assurance || Record Keeping & Management || Risk Analysis & Mitigation || Reporting & Documentation || Operational Excellence

Individual Satisfaction & Retention || Team Building & Leadership || Relationships Management || Cross-functional Collaboration

SUMMARY OF QUALIFICATIONS

Program Management: Managed a variety of training programs to staff. Tracked performances and handled timekeeping, work completion, and customer surveys. Monitored costs and records. Mastery in multi-tasking, documenting administrative processes and procedures, prioritizing assignments, researching, and analyzing investigative and administrative leads. Experienced in handling confidential information and sensitive materials

Project Management: Participated in the development of project plans, operating plans, and supporting budgets: determining scope, methods, and resource requirements and schedules for projects. Provided input to requirements statements for acquisition and participated in technical evaluations.

Leadership & Management: Experience in critically analyzing current mental healthcare policies and practice theories models of service delivery in public and private healthcare systems. Industries include Non-Profit, Local Government, and private/Public Healthcare. Skilled in exercising oversight of key program functions, including program budget, contracts management, quality service reviews, data management, environment and facility management, supply management, staff credentialing, and contractor/trainee onboarding.

Social Services & Case Management: Served as a member of an interdisciplinary team to provide written and oral case presentations regarding the impact of the client’s condition and the psycho-social implications. Identifies the needs and strengths of children and their families as they relate to the overall treatment plan. Maintained statistical data which reflects an account of clients served and the number and types of activities performed to provide services. Knowledgeable in HIPPA and other policies to foster a professional and competent customer/patient-first environment. Served on review committees, study groups, public health task groups, or comparable groups delegated responsibility for reviewing and developing public health policies, procedures, and guidelines

EDUCATION

Bachelor of Science, Health Sciences Management, Clayton State University

Health Services Management, AS (7 – Skill Level) Community College of the Air Force

Distinguished Graduate, Airman Leadership School, USAF

Training Manager of the Year Award 2001 (Warner Robins Air Logistics Center)

PROFESSIONAL ASSOCIATION

Member, American College of Healthcare Executives, (Active) || Member, American College of Sports Medicine, (Active)

Volunteer, Time to Read with Clayton County Public Schools, 2008 – present || Member, PTA, Elite Scholars Academy, Morrow, GA