Dillin Whitlock

Results-driven Service & Shop Leader with 6+ years of experience overseeing daily operations, leading technicians, and delivering high-quality service across diesel, fleet, oilfield, and agricultural environments. Proven ability to increase shop efficiency, reduce downtime, and drive customer satisfaction through strong leadership, communication, and process improvement. Hands-on leader with a track record of managing teams, optimizing workflow, controlling costs, and building repeat business.

Seeking a Store Manager / Service Manager role.

Field Technician at Kinloch Equipment & Supply (2024-02 – Present)

• Primary customer contact managing expectations, timelines, and service quality
• Lead diagnostics, repairs, scheduling, and follow-ups
• Recommend preventative maintenance to increase repeat business
• Coordinate with teams to reduce downtime and improve efficiency

Lead Diesel Technician (Shift Supervisor) at Republic Services (2024-02 – Present)

• Supervise maintenance operations and lead technician team
• Manage workflow, job assignments, and parts usage
• Train and mentor technicians to improve performance
• Ensure safety and quality standards are met

Diesel Mechanic at Red Hawk Coil Tubing (2023-11 – 2024-02)

• Maintained oilfield equipment in high-demand environments
• Diagnosed engines, hydraulics, and air systems
• Reduced downtime through efficient troubleshooting

Heavy-Duty Mechanic at Patterson-UTI Drilling (2023-08 – 2023-11)

• Performed major repairs on frac pumps and heavy equipment
• Used diagnostic software to identify issues quickly
• Maintained strict safety standards

Diesel Mechanic at United Ag & Turf (2023-06 – 2023-08)

• Repaired agricultural equipment and tractors
• Provided mobile service and customer interaction
• Built strong customer relationships

Lead Technician at East Texas Power Sports (2023-04 – 2023-06)

• Managed shop workflow and technician workload
• Improved efficiency and reduced backlog
• Assisted customers with service decisions

Mobile Equipment Mechanic at Deep South Equipment (2022-12 – 2023-04)

• Performed field repairs independently
• Managed customer relationships and expectations
• Diagnosed hydraulic, electrical, and mechanical issues

Service Technician at Allen Tire Shop (2020-03 – 2022-12)

• Performed maintenance and tire services
• Built strong customer relationships
• Assisted with shop workflow and scheduling

Wheeled Vehicle Mechanic at Army National Guard (2018-01 – 2024-01)

• Maintained military vehicle fleet
• Conducted inspections ensuring readiness
• Developed leadership and teamwork skills

High School Diploma – New London High School