Virtual assistant
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Reliable and tech-savvy customer support professional with hands-on experience delivering smooth remote service through virtual event production, CRM tools, and real-time troubleshooting. Fluent in English and French, with a proven ability to manage client inquiries, resolve issues quickly, and maintain high user satisfaction in a virtual environment. Ski led in Zoho, Notion, Zoom, Jira, and Zendesk.
Reliable and tech-savvy customer support professional with hands-on experience delivering smooth remote service through virtual event production, CRM tools, and real-time troubleshooting. Fluent in English and French, with a proven ability to manage client inquiries, resolve issues quickly, and maintain high user satisfaction in a virtual environment. Ski led in Zoho, Notion, Zoom, Jira, and Zendesk.
Bachelor : Software Engineering & IT ITeam University Polytechnique - Tunisia
Diploma : Networks & Information Systems ISETn - Tunisia
