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Guilouchi Khalil

Guilouchi Khalil

RESTAURANT MANAGER | ASSISTANT RESTAURANT MANAGER | F&B; OPERATIONS

كفاءة
Hammam Sousseعضو منذ ٢٣ أغسطس ٢٠٢٦
Service Recovery
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Service Recovery

نبذة

Hospitality professional with hands-on experience in luxury hotel and restaurant operations, progressing from Waiter and Head Waiter roles into supervision and assistant management. Experienced in leading front-of-house teams, maintaining service standards, handling guest needs and complaints, coordinating service operations, and supporting smooth day-to-day restaurant performance. International exposure in Qatar with Raffles and Fairmont, combined with strong experience in Sousse.

Targeting Restaurant

Manager, Assistant Restaurant Manager, Maître d'Hôtel or F&B; supervisory opportunities in premium hospitality environments.

الخبرة

Assistant Restaurant Manager at Raffles Doha / Qatara Hospitality (2024-01 – Present)

  • Support daily restaurant operations and ensure consistent luxury service standards.
  • Lead and coordinate front-of-house teams during busy service periods.
  • Monitor guest satisfaction, resolve service issues professionally and support service recovery.
  • Coordinate closely with kitchen and hotel departments to maintain efficient service flow.
  • Support team briefings, coaching and on-the-floor supervision while maintaining brand standards.
  • Assist management with operational follow-up, staff performance and guest experience.

Restaurant Supervisor at Raffles & Fairmont — Qatara Hospitality (2024-01 – 2024-12)

  • Supervised restaurant service and supported the team throughout daily operations.
  • Maintained high standards of presentation, service quality and guest care.
  • Handled guest requests and operational issues while keeping service running smoothly.
  • Supported team coordination and ensured standards were followed during peak periods.

Head Waiter at Sousse Palace Hotel & Spa (2023-01 – 2024-12)

  • Led service within the assigned restaurant section and coordinated with the service team.
  • Ensured professional guest reception, order accuracy and high-quality table service.
  • Handled guest requests and contributed to smooth restaurant operations.

Waiter at Mövenpick Resort & Marine Spa Sousse (2022-01 – 2023-12)

  • Delivered professional food and beverage service in a luxury hotel environment.
  • Maintained high standards of guest care, presentation and service efficiency.
  • Worked closely with colleagues to ensure smooth service during high-volume periods.

التعليم

Tourism / Hospitality Studies – École de Tourisme de Sousse

Secondary education

المهارات

RESTAURANT MANAGERASSISTANT RESTAURANT MANAGERF&B; OPERATIONS

التقييمات