Hfayedh Mahmoud

1. Excellent English and communication skills
2. - Competent computer skills
3. Intermidiate public speaking
4. - Knowledge Sharing
5. building strong relationships with teammates in order to deliver the best results

ASSISTANT COMMERCIAL SERVICES

Ritej company

Taking orders, “Talk with the commercial agent” < Sfax sector>

How to manage the product and pointing its before the shipment

Customer management: creation of files and rankings according to degreesimportance and potential. Using the “GestCom pro”

Analyze and understand customer needs and propose solutions adapted to eachrequest, “Customer satisfaction”

Intervene before and after the sale by making yourself available to the customer andlistening his remarks & feedback

Advise and make recommendations to clients

Build customer loyalty by offering them additional offers.

IMSET" High school or equivalent, Administration And Management"

Courses

•  Marketing
•  Financial
•  Work planing
•  Accounting English
•  French
•  Computer science