Marketer
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Highly motivated to continually enhance my skills and advance professionally. Possess confidence in my ability to offer creative ideas.
Customer Service Representative - VistaPrint
JULY 2022 - PRESENT
● Respond to customer inquiries via email, phone, and chat, addressing a wide range of issues and resolving customer complaints in a timely and professional manner.
● Successfully resolved 94% of customer inquiries on the first call. Build strong, positive relationships with customers, leading to increased customer satisfaction and loyalty.
● mentored new customer service representatives, helping to improve overall team performance.
Master Degree in Marketing: Customer relationship management
