Client relations specialist
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Experienced professional with over five years in exceptional customer service.
Proven in building authentic connections, tailoring services to meet specific needs, and consistently exceeding expectations.
Passionate about people, I go above and beyond to ensure utmost customer satisfaction.
Guestline Support (CSG) January 2023 - Present
Booking.com | Lot 42, Zone Industrielle Chotrana II, Tunisia
Managed accommodation services by promptly addressing and resolving customer inquiries, providing comprehensive assistance, and ensuring exceptional customer satisfaction. Effectively communicated with clients to understand their needs and preferences, offering tailored solutions and maintaining a high standard of service delivery.
Ibnou Rachik Ezzahra “High School”
2013-2017
Institute of Technological Studies of Bizerte
2017-2019
