Ahlem Ghazouani

Customer Service and Support Arabic - French Translating

Sales in Medical Tourism - Tourism Mirale Clinic - Turkey

(2022-01 - 2025-12)

• Customer Service and Support
• Arabic - French Translating

Customer Service - La Broche - Turkey

(2019-01 - 2022-12)

• Problem-solving
• Processing Orders and Complaints

Sales in Call Center - Orange - Tunisia

(2015-01 - 2018-12)

• Notices gathering and reporting to Management
• Service Marketing
• Direct connecting with Customers

Customer Care Service - Stream - Tunisia

(2013-01 - 2015-12)

• Customer Support, Q&A, Customer Follow Up

Customer Care Service - HP - Tunisia

(2012-01 - 2013-12)

• Customer Support, Q&A, Customer Follow Up

Internship - BIAT Bank - Tunisia

(2011-01 - 2012-12)

• Customer Files Updating in the internal System
• Reporting and Presentation to the high Management

Internship - BT Bank - Tunisia

(2010-01 - 2011-12)

• Guiding Customers through Services
• Reporting to the high Management
• Customer Connecting

Internship - STB Bank - Tunisia

(2008-01 - 2009-12)

• Customer Service
• Reporting
• Complaints Recording

Basic License - Management Computer - Faculty FSJEG Tunis (2008-01 - 2009-12)

Bachelor's Degree - Mathematics - khmais Hajri Jendouba (2005-01 - 2006-12)