Ahmet Orucu

Store Owner & Official Parcel Partner (DPD & GLS) at Old But Gold Vintage Shop (2023-07 – 2026-08)

Owned and managed the day-to-day operation of a vintage clothing and accessories retail business.
Managed customer service, sales, cashier operations, stock control, purchasing and supplier communication.
Handled product sourcing, merchandising, online sales and product presentation.
Operated as an official DPD & GLS parcel partner, coordinating parcel receiving, dispatch, customer support and related documentation.
Planned store workflows and maintained organized, customer-focused daily operations.

Operations Support / Conductor at Tesla Gigafactory Berlin Brandenburg (2022-10 – 2023-08)

Supported production-line operations in a high-volume, time-sensitive manufacturing environment.
Followed shift schedules, operational procedures and workplace standards to maintain smooth daily production flow.
Supported quality-control processes and monitored adherence to required standards and procedures.
Coordinated tasks within the team and assisted with day-to-day process execution.
Worked effectively with an international, multilingual workforce and responded calmly to operational issues under pressure.

Service Agent / Team Coordinator at Ben Fleet Services GmbH (2019-11 – 2022-05)

Coordinated daily vehicle-service operations, customer-facing tasks and workflow priorities in a fast-paced environment.
Supported onboarding and practical training of newly hired employees, helping new team members adapt to operational procedures.
Performed vehicle cleaning, inspections, technical checks and quality-control tasks according to company requirements.
Maintained responsibility for the controlled handling and coordination of the company's 22 vehicle keys, including secure handovers.
Provided internal communication and translation support and progressed from Service Agent to Team Coordinator.
Work reference (Arbeitszeugnis) available.

Founder & General Manager at Oruculer Tourism & Travel Ltd. (2012-04 – 2018-11)

Founded and managed the daily operations of a tourism and travel business serving hotel guests and independent customers.
Managed and coordinated three travel offices — two located inside hotels and one in a city-centre location.
Coordinated car rental, airport transfers, daily boat tours, bicycle tours and international excursions to Samos Island, Greece.
Managed reservations, ticketing, tour scheduling, customer enquiries and day-to-day operational coordination across multiple services.
Coordinated staff, suppliers, hotels, transport providers and tour partners to ensure reliable service delivery.
Worked directly with major hotel partners, including Grand Efe Hotel and Gümüldür Resort Hotel & Spa.
Maintained a strong focus on guest satisfaction, operational continuity, sales performance and problem solving.
Professional reference letter available.

Organization & Sales Officer at Dolphin Travel Agency (2009-01 – 2012-12)

Managed reservations, guest services and day-to-day travel arrangements.
Coordinated communication between partner hotels and travel agencies.
Supported sales and customer-service operations in a tourism-focused environment.
Worked with Aria Claros Beach & Spa Resort on guest and travel-service coordination.

Stock Control & Sales Consultant at Koçta Home Improvement Stores (2002-01 – 2005-12)

Provided customer-focused sales consultancy for ceramic, plumbing and sanitary products.
Managed stock tracking, product availability and order-related processes.
Supported customers in selecting suitable products and maintained accurate sales-service workflows.

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