Berkay Sevgili
IT Support Specialist | Field Service Engineer | Computer Programmer
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Hakkında
Computer Programming graduate with experience in IT support, field service, remote technical support and troubleshooting. Experienced supporting banks, public institutions, retail companies and end users. Skilled in Windows/Linux, CCTV, infrastructure, web technologies and automation.
Deneyim
Technical Operations Assistant at ELF Home Design (2026-01 – Present)
Operations Assistant at Toprak Mahsulleri Ofisi (2024-01 – 2026-01)
Remote technical support at Teleperformance – Lenovo (2022-01 – 2023-01)
- 40–50 customer interactions/day
- software diagnostics
- remote troubleshooting
- hardware escalation
IT Support Specialist / Field Service Engineer at Akın Teknoloji (2022-01 – 2022-12)
Supported banks, government institutions and retail chains.
- Windows/Linux
- POS
- customized OS images
- Dahua IP camera systems
- infrastructure installations
IT Intern at Ziraat Bankası
Eğitim
Associate Degree in Computer Programming – Fırat University
