Ekinsu Angot

Accomplished Talent & Performance Coach with 15+ years of combined experience in performance management, Training Needs Analysis (TNA), Adult Learning (andragogy), and technical systems enablement. Holds an MA in HR Counselling (ELTE), SHRM L&D certification, CPD-accredited Business & Life Coaching credentials, and is currently pursuing 300-hour TEFL certification for Business English coaching. Proven expertise in coaching methodology localisation (Sparkle Model), SAP FICO/COMET systems, and EU-funded capacity-building initiatives.

Expert in evaluating technical performance metrics, designing e-learning resources, and delivering 1-on-1 and group remediation plans across distributed environments.

Founder & Certified Talent & Performance Coach - Growth Potential - Remote / Global

(2021-01)

• Deliver personalised 1-on-1 business and performance coaching for professionals and SMEs, analysing performance gaps and building step-by-step remediation plans.
• Design and facilitate live online webinars and group coaching workshops using adult education (andragogy) frameworks, driving talent retention and capability growth.
• Author customised coaching resources, action plans, and communication guides to help professionals align with platform standards and client expectations.
• Evaluate client feedback metrics to prioritise coaching interventions and scale talent development programs.

International Talent Research & Assessment Partner - OpenTalent / Nemensis AG / Dynamic Staffing Services - Remote / Global

(2022-12 - 2025-01)

• Evaluated and assessed talent across Engineering, IT, Healthcare, and Logistics sectors to ensure technical competency and professional standards.
• Coached candidates through interview preparation, remote platform etiquette, and client communication practices.
• Partnered with hiring managers to standardize candidate evaluation criteria, role profiling, and tracking metrics.

SAP STS Consultant & Technical Enablement Specialist - K2 Partnering Solutions (Cognizant / Merck Pharma) - Budapest, Hungary

(2021-12 - 2023-01)

• Selected as the founding team member to undergo intensive initial training, subsequently taking full ownership of onboarding and upskilling internal team members (10+) and external client stakeholders during a major SAP system transition.
• Mastered SAP FICO modules, COMET enterprise portals, and processr standards, serving as a dedicated contractor to lead change management and technical enablement initiatives.
• Investigated complex system process errors and compliance bottlenecks in high-volume enterprise workflows
• Delivered targeted internal operational coaching and 1-on-1 performance remediation
• Maintained 100% compliance with internal governance, process mapping standards, and European GDPR regulations across all operational streams.

Systems & Customer Success Consultant - SYKES Enterprises / SYKES Hungary (Huawei & Sony Projects) - Budapest, Hungary

(2016-12 - 2020-11)

• Developed 12+ detailed business process maps to optimize team workflows, onboarding procedures, and performance efficiency.
• Mentored and coached team members on customer-centric communication and conflict resolution across 10,000+ interactions.

Communication Coordinator & E-Learning QA Lead - Beyaz Gemi Social Project Agency - Istanbul, Turkey

(2014-06 - 2016-03)

• Spearheaded Training Needs Analysis (TNA) and Quality Assurance (QA) frameworks for large-scale e-learning initiatives including Safe Life, EDITE (EU Horizon 2020), and HOHUT.
• Analysed post-session feedback data from 1,200+ participants, authoring evaluation reports that improved future training delivery efficiency by 25%.

Business Coaching & Methodology Intern - Business Coach Kft. (Business Coach Ltd.) - Budapest, Hungary

Localised the Sparkle Coaching Model, translating professional coaching manuals, tools, and resource packs from English to Turkish for international dissemination.

HR Operations & Administration Intern - Tata Consultancy Services (TCS) - Budapest, Hungary

Assisted with candidate onboarding tracking, HR data entry, and employee file compliance within a major global IT environment.

Master of Arts (MA) - Human Resources Counselling - Eötvös Loránd University (ELTE) (2017-01 - 2019-01)

Bachelor of Arts (BA) - Journalism - Istanbul University, Faculty of Communication (2010-01 - 2014-01)