Gülfer Başlama

To obtain a challenging career in the a field sectoral summit that requires teamwork, communication skills, social skills and good use of education. From my point of view, one of the best ways to achieve that goal is to be found in the work environment, utilizing and strength team work, analytical and social skills that I have gained through my experiences make use of for a good role.

Sr. Operations & Administration Coordinator at MAKRO & MAKRO KADIN HEALTHY LIVING CENT. (2024-11 – Present)

• Coordinated the daily activities of the operations team, ensuring workflows were aligned with organizational objectives and supporting overall team performance.
• Oversaw inventory management and material planning, maintaining optimal stock levels and ensuring uninterrupted operations.
• Coordinated procurement activities and managed supplier relationships to secure the timely availability of materials and services.
• Analyzed operational data and prepared performance reports to support decision-making and continuous process improvement initiatives.
• Supported employee onboarding, training, and development activities, contributing to high service standards and team effectiveness.
• Contributed to customer relationship management initiatives, helping to improve client satisfaction and retention

SUPPLY CHAIN-PLANNING SPECIALIST at DHL SUPPLY CHAIN (2024-03 – 2024-10)

• Making basic material and logistics analysis, deciding mode of transport take into consideration pipeline and cost optimizing Making basic risk and root cause analysis for all supply chain process Providing the parts to production lines in time without any production loss,to support the operation of processes such as logistics procedures and documents,
• Contacting suppliers, carriers, warehouses and other related departments daily to agree shipment details,
• Managing material flow during contingency or disaster periods, creating alternative flow plans to feed production
• Making risk and root cause analysis for all supply chain processes and establishing precautions and emergency plans.
• Supporting daily, weekly and monthly reports.

SUPPLY CHAIN-MATERIAL PLANNER at NOVARTIS (2023-11 – 2024-03)

• Execute component supply processes with minimum stock cost, maximum customer satisfaction, minimum production cost and lead time. Manage drug substances, excipients and packaging materials and relevant changes
• Support counterparts by on time and quality information
• Establish continuous control and transparency over inventory and business continuity while improving the relations with 3rd party vendors, internal and external customers
• Ensure material availability in line with the approved production plan.
• Ensure daily MRP oversight for all BOM material, analysis of requirements and Purchase Orders management

SUPPLY CHAIN-VAS PRODUCT PLANNER at NIVEA BEIERSDORF (2021-09 – 2023-11)

• Master data of products and materials (SAP MM ).
• VAS products planning based on business forecast
• Coordinating the information flow and activities between departments and subcontractors/suppliers.Alert management to proactively detect upcoming issues Creating purchase orders for VAS co-packing activities and outbound deliveries to subcontractor Complaint handling concerning VAS co-packing processes in co-operation with Quality Department
• Coordination, monitoring and optimizing of stock of VAS goods, packaging
• Leftover management of VAS articles and unpacking processes Controlling of invoices from subcontractor

SUPPLY CHAIN-CUSTOMER SERVICES INTERN at NIVEA BEIERSDORF (2020-08 – 2021-09)

• Dailyorder management, available stock allocation coordination within the team and follow up orders
• Follow up customer care operations and direct response to customer and sales demands
• Daily/weekly/monthly reporting such as; missed orders, returns..

Bachelor's Degree in Chemical Engineering – YILDIZ TECHNICAL UNIVERSITY (2015 – 2021)