Lutay Çopur

An 18-year-old dynamic professional born and raised in the Netherlands with a strong multicultural background, having also lived in Turkey for two years. Brought up speaking Turkish natively by a Turkish father, possessing full native fluency across three languages: English, Dutch, and Turkish. Combining hands-on hospitality and reservation experience with exceptional international communication skills.

Reservations & Call Center Agent at Hotel & Hospitality Industry

• Provided professional phone and email support to international guests in Dutch, English, and Turkish.
• Managed room bookings, processed cancellations, and handled reservation modifications swiftly via hotel systems.
• Delivered customer-centric solutions to maximize guest satisfaction under high call volumes.

High School Diploma – Netherlands & Turkey