Lyly Nguema

International Relations professional with over six years of experience in project and programme coordination, stakeholder engagement, and strategic operations across healthcare, diplomatic, nonprofit, and international business environments. Experienced in partnership development, operational planning, and cross-functional collaboration within multicultural settings. Skilled in preparing reports, coordinating complex activities, and facilitating communication between institutional partners, senior leadership, and international stakeholders.

Fluent in French, English, and Turkish, with a strong commitment to international cooperation, sustainable development, and building meaningful partnerships.

International Development & Partnerships Coordinator at Fly Pearl Premium Health Travel (2025-10 – 2026-04)

• Coordinated cross-border healthcare services by facilitating communication among healthcare providers, institutional partners, and international clients across Africa, Europe, and North America.
• Supported international business development and partnership initiatives by identifying opportunities, maintaining stakeholder relationships, and contributing to organizational growth.
• Coordinated operational follow-up throughout the client journey, ensuring timely communication, documentation, and service continuity.
• Prepared reports, presentations, and multilingual documentation to support operational planning and decision-making.
• Collaborated with management to develop digital communication and marketing strategies, contributing to social media campaigns and promotional content.
• Coordinated the production of patient testimonials, treatment journey videos, interviews, and other multimedia content to strengthen brand visibility and client engagement.
• Worked closely with multicultural teams to improve service quality and operational efficiency.

International Patient Relations & Coordination Specialist at Dr HE Clinic (2021-07 – 2025-04)

• Coordinated healthcare services for international patients, ensuring effective communication among patients, physicians, and administrative teams.
• Managed client relationships and monitored follow-up activities using CRM systems to ensure continuity throughout the patient journey.
• Prepared operational reports and documentation to support service coordination and informed decision-making.
• Collaborated with management to develop digital communication strategies and social media initiatives aimed at strengthening the clinic's international visibility.
• Coordinated patient interviews, treatment journey documentation, and promotional content showcasing healthcare services and patient experiences.
• Strengthened stakeholder engagement, intercultural communication, and international client relationship management through daily collaboration with multicultural teams, healthcare professionals, and international patients.

Sales & Digital Communications Assistant at Gibril & Gabrielle (2020-01 – 2020-08)

• Supported the development and implementation of digital communication strategies to strengthen brand visibility and audience engagement.
• Coordinated social media content planning and marketing initiatives across digital platforms.
• Monitored campaign performance and contributed to reporting and communication planning activities.
• Assisted in customer engagement initiatives while supporting cross-functional communication and promotional activities.

Youth Ambassador – Gabon at Global Peace Chain (2018-01 – 2020-01)

• Represented Gabon in international youth leadership and diplomacy initiatives, promoting intercultural dialogue and global cooperation.
• Contributed to advocacy and awareness campaigns addressing peacebuilding, social inclusion, and sustainable development.
• Collaborated with youth leaders and international stakeholders from diverse cultural and professional backgrounds.
• Participated in international discussions and initiatives aimed at strengthening civic engagement and cross-cultural collaboration.

Intern – Diplomatic & Administrative Affairs at Embassy of the Republic of Gabon in Türkiye (2017-07 – 2017-08)

• Supported diplomatic and administrative operations while assisting with day-to-day embassy activities.
• Drafted reports, official correspondence, and multilingual translations in French, English, and Turkish.
• Assisted in monitoring bilateral relations and preparing documentation related to diplomatic engagements between Gabon and Türkiye.
• Coordinated communication with institutional stakeholders and contributed to administrative and protocol activities.

Administrative & Liaison Support at United Nations World Humanitarian Summit (2016-05 – 2016-05)

• Supported high-level international meetings by assisting delegations, facilitators, and event coordination teams.
• Coordinated logistical and administrative activities to ensure the smooth delivery of summit operations.
• Provided multilingual liaison support in French, English, and Turkish, facilitating communication among international participants.
• Contributed to the successful coordination of international exchanges and official meetings within a multicultural environment.

Bachelor's Degree in International Relations – Galatasaray University (2016-01 – 2021-12)

Erasmus Exchange Programme in Political Science & Public Governance – Sciences Po Lyon (2021-01 – 2021-12)

Turkish Language Preparatory Programme – Istanbul University Language Center (2015-01 – 2016-12)

Secondary Studies – Djoué Dabany High School (2007-01 – 2014-12)