Muhammed Bayoğlu

Control and Automation Engineer with hands-on experience in elevator electronics, industrial automation, and embedded systems. Graduate of Istanbul Technical University with international technical support experience in elevator control panels, inverter drives, and embedded controllers. Skilled in troubleshooting, PLC/SCADA systems, ERP-based service coordination, and cross-functional collaboration with R&D, Production, and Sales teams.

Fluent in Arabic, English, and Turkish, with a strong interest in management, automation, and advanced control technologies.

International Technical Support Engineer at ARKEL ELEVATOR ELECTRONICS (2024-04 – 2025-10)

• Provided advanced technical support for elevator control panels, inverter drives, and embedded controllers for international customers
• Diagnosed and resolved complex hardware and software failures remotely and during on-site visits
• Conducted product training sessions and technical workshops for international partners
• Managed warranty claims, failure reports, repair coordination, and spare-part processes using ERP systems
• Collaborated closely with R&D, Production, and Sales teams to support troubleshooting and product improvement
• Prepared service reports, documentation, and performance analyses
• Represented the company at international exhibitions and trade fairs
• Improved customer satisfaction through fast fault resolution
• Supported international market growth through technical training and customer engagement

Intern at ITU ROCKWELL AUTOMATION LABORATORY (2023-07 – 2023-08)

• Developed an IoT-based Ball & Plate control system
• Integrated Allen-Bradley PLCs with ESP32 microcontroller via MQTT communication
• Designed Node-RED flows for system communication and automation
• Modelled and validated PID control algorithms using MATLAB & Simulink
• Participated in system design, testing, and documentation

Community Language Tutor at ITALKI HK LIMITED (2020-04 – 2021-08)

• Delivered one-on-one online language tutoring in English, Turkish, and Arabic
• Developed strong communication, teaching, and interpersonal skills

Academic Consultation and Database Management at UNITOPIA EDUCATIONAL CONSULTING (2019-08 – 2019-09)

• Guided students in academic program selection
• Managed client records and database documentation

Export Management at KIYAM ELECTRONICS (2018-05 – 2018-08)

• Coordinated export orders for electronic products
• Managed customer communication and order documentation

Bachelor in Control and Automation Engineering – ISTANBUL TECHNICAL UNIVERSITY (2018 – 2023)