Norova Rakhima

Motivated and customer-focused Tour Operator with strong organizational and communication skills, seeking to contribute to a dynamic travel company by creating memorable travel experiences for clients.

TOUR -operator assistant - MIR-ARAB travel - Bukhara, Uzbekistan

(2022-01 - 2024-12)

• Organized domestic and international travel packages
• Communicated with clients to understand their travel needs and preferences
• Coordinated bookings for hotels, flights, and transportation
• Handled customer inquiries and resolved issues promptly
• Collaborated with tour guides and service providers

Customer Service Representative - E-MARGO travel - Tashkent, Uzbekistan

(2024-01)

• Assisted customers with travel-related inquiries
• Managed bookings and cancellations
• Maintained customer records and handled payments
• Ensured high levels of customer satisfaction