Nourhene Selmi

Multilingual professional with a robust background in international client relations and medical aesthetics branding. Highly experienced in managing high-end skincare operations and facilitating seamless communication in French, Turkish, and Arabic. Expert at navigating diverse cultural contexts and delivering premium patient experiences within the luxury health and beauty sector.

CEO & Founder at Gratis Tunisie (2024-06 – Present)

• Strategically directed a digital e-commerce brand specializing in high-end skincare and hair care, managing all aspects of international product sourcing and active ingredient analysis.
• Curated "luxury" brand aesthetics using cinematic 4K content to engage premium segments of the Tunisian market.
• Oversaw full-cycle business operations, ensuring exceptional service delivery and client satisfaction in a remote management environment.

Customer Relations & Translation Manager at Language Education Center (2023-07 – 2023-12)

• Facilitated high-level communication between international clients and institutional administration using fluent Turkish, French, and English.
• Streamlined the enrollment process for foreign students, acting as a cultural mediator to ensure a seamless onboarding experience.
• Resolved complex client inquiries with a focus on empathy and professional excellence, consistently maintaining high satisfaction metrics.

Bachelor of Arts in International Relations – Karabük University (2022)

High School Diploma – Sadiki High School