Sinem İskipci

Business Analyst with 5+ years of experience delivering web and mobile digital products across banking, ClimateTech, aviation, retail, hospitality, blockchain, and sustainability domains. Experienced in business analysis, requirements engineering, product discovery, Agile software development, and manual testing. Skilled at translating business needs into functional solutions, preparing business documentation, facilitating Agile ceremonies, and collaborating with cross-functional teams throughout the product lifecycle.

Product Business Analyst at PEERLESS VENTURES (Semtrio & Climateware) (2022-05 – 2025-01)

Delivered end-to-end business analysis and manual testing across multiple sustainability-focused web and mobile products.

• Gathered and documented business requirements, user stories, and functional specifications.
• Collaborated with developers, designers, and stakeholders throughout the product lifecycle.
• Supported product discovery, backlog prioritization, and Agile ceremonies.
• Prepared BRDs, FRDs, user stories, wireframes, and functional documentation using Miro, Figma, Jira, and Confluence.
• Performed manual, regression, UAT, and responsive testing across Android, iOS, and desktop devices using BrowserStack.
• Supported release validation and defect management to ensure high-quality software delivery.
• Facilitated Agile ceremonies including Daily Scrum, Sprint Review, Sprint Retrospective, and Backlog Refinement.

QA Tester → Business Analyst at CITIBANK (2013-02 – 2017-01)

Started as a QA Tester supporting banking applications across 12 Sub-Saharan African countries before being promoted to Business Analyst within a restricted-access production maintenance team.

• Designed and executed functional, regression, and UAT test cases.
• Performed manual testing and defect verification.
• Collaborated with business users and development teams to ensure software quality.
• Joined a restricted-access production maintenance team responsible for analyzing and coordinating production changes.
• Gathered and analyzed business requirements for maintenance requests and production enhancements.
• Prepared validation documents and UAT scripts.
• Performed impact analysis and production readiness checks.
• Coordinated production deployments and collaborated with global business and technology teams.

Marketing and Sales Manager at SCHOTT AG / UTT LTD (2009-03 – 2013-01)

• Managed key customer accounts and developed long-term business relationships.
• Identified new business opportunities and executed sales and marketing strategies to achieve business growth.
• Conducted market research, competitor analysis, and customer needs assessments to support strategic decision-making.
• Prepared sales forecasts, market analysis reports, and business performance reports for management.
• Coordinated customer meetings, product presentations, technical seminars, and participation in international trade fairs.

Sales Executive at CHEMORBIS (2005-02 – 2009-01)

• Managed B2B customer relationships within the chemical and plastics industry.
• Identified prospective customers and developed new business opportunities.
• Conducted market research and monitored industry trends to support sales strategies.
• Prepared customer visit reports and market intelligence for management.
• Delivered product demonstrations and promoted the company's digital marketplace solutions.

International Relations – Eastern Mediterranean University