Freelance Data Entry Operator & Graphic Designer
(2019-01 - 2025-12)
- Performed accurate data entry for printed, handwritten, and scanned documents using Microsoft Office.
- Developed visual graphics using Adobe Photoshop and Illustrator.
- Executed general translation projects (English to French) and content writing.
Project Officer - Camair-Co (Airline Company)
(2011-01 - 2018-12)
- Manage diverse operational projects and tracked corporate performance indicators.
- Draft comprehensive activity and strategic reports.
- Assisted the Director of Studies, Strategy, and Information Systems on the Cabin Crew new uniform project, in-flight sales deployment, and departmental reporting.
- Assisted the Head of Special Projects on the BOEING fleet acquisition and interior design remodelling.
Sales Service Supervisor - Camair-Co (Airline Company)
(2011-01 - 2018-12)
- Define and implement commercial sales strategies.
- Manage, retain, and grow the corporate B2B client portfolio.
- Develop pricing structures and negotiate commercial tariffs.
- Supervise capacity allocation, flight schedules, and draft activity reports.
- Manage daily schedules, coordinated cross-functional meetings, handle travel/training logistics, manage HR records (attendance, leaves), and filter executive communications.
Cargo Agent - Camair-Co (Airline Company)
(2011-01 - 2018-12)
- Supervise import/export ground operations and manage external sales agents.
- Monitor third-party supplier performance (ADC) and issue Air Waybills (AWB).
Ground Handling Agent - Camair-Co (Airline Company)
(2011-01 - 2018-12)
- Welcome passengers, provide flight updates, and resolve flight disruptions (delays/cancellations).
- Provide specialized assistance to vulnerable passengers (minors, pregnant women, elderly, medical cases) while ensuring safety protocols.
Financial Support Roles - Camair-Co (Airline Company)
(2011-01 - 2018-12)
- Assisted the Head of the Finance Department with daily cash management, balancing, daily reporting, and cash audit tracking.
- Contributed to the airline's IOSA Certification project as a Data Entry Operator for the Cargo module.
