Facilities Coordinator

About JLL –

We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

About the role

The Facilities Coordinator will provide support to the Site and/or Assistant Facility Managers with operational activities in MAC (Move, Add, Change), maintenance and operations, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.

What this job involves

• Move Management & Relocation POC:

• Lead and coordinate large-scale office relocation projects, including moves involving 1,000 employees and multiple laboratory facilities.
• Support the client to develop comprehensive relocation plans including timelines, budgets, vendor selection, and risk mitigation strategies.
• Co-work with Technician to manage specialized laboratory equipment relocation, ensuring compliance with safety protocols, equipment calibration requirements, and minimal operational downtime.
• Coordinate with internal stakeholders Business Units, Operations Team (IT/ EHS/Security/HR/Legal) , lab owners, and external moving vendors to ensure seamless transition during office moves.
• Oversee move-related logistics including space planning, furniture installation, equipment decommissioning/recommissioning, and post-move adjustments.

• Daily Operations & Soft Services:

• Prior experience in facilities, property management, hospitality or related field preferred.
• Conduct daily walkthroughs to ensure clean and organized offices.
• Respond to all work orders in a timely manner ensuring compliance and excellent customer service.
• Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
• Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limited to moves/reconfigurations, events and building operations.
• Coordinate the delivery of site amenities which may include pantry service, vending machine service and office supplies as required and act as the site key point of contact.
• Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.
• Provide coordination and support events, meeting room setup and conference facilities as required.

• Reporting & Stakeholder Communication:

• Prepare and deliver comprehensive presentations summarizing all related routine work and ad-hoc tasks to present to stakeholders.
• Consolidate monthly soft service reports and ad-hoc task summaries into professional presentation decks.
• Create and deliver presentations to communicate Facilities announcements, important notices for end-users, and promote Facilities initiatives and programs.
• Maintain strong presentation skills to effectively communicate operational updates, service improvements, and strategic initiatives to various stakeholder groups.

Sound like you? To apply you will have:

• University Degree with strong interpersonal skills;
• Good at documentation, and MS software;
• Over 2 years’ experience in managing facilities preferred;
• Good command of spoken and written English and Chinese languages.

What you can expect from us

We’re an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

Apply today!