Field Services Engineer

Field Service Engineer-Taichung

Responsibilities：

Field Service Engineers provide comprehensive service on assigned equipment maintaining high customer satisfaction, timeliness, accuracy, efficiency, cost-effectiveness, and safety. Provides technical assistance to support our customers in any manner as required.

Requirements：

• Installs, commissions, and maintains products at user’s site. Performs modifications or retrofits as needed
• Maintains complete and detailed knowledge of products and applications
• Provides training for customers and others in the effective operation, calibration, and maintenance of products
• Assists other Field Service Engineers, Process Engineers, and Sales Representatives with product installations, trade shows, training, and other events as required
• Provides technical assistance in any manner required; troubleshoots, diagnoses, and calibrates products via telephone, internet, or at user’s site for product spec performance
• Maintains accurate records and issues complete and timely reports on equipment operations

Requirements：

• Diploma or bachelor’s degree in electrical or mechanical engineering or related field
• Hands on 3 years' experience in installation and safety procedure, handling tools for assembly and maintenance.
• Complete understanding of maintenance process with understanding of electrical and gas schematics
• Hands on experience in Power on Process Knowledge
• Acquainted to use of both electrical and mechanical test equipment
• Must possess a valid driver’s license and passport
• Mandarin Primary– Read, write and speak, English is optional.