Technical Program Manager (BMC)

Job Req ID: 28415 Essential Duties and Responsibilities:

Enable new BMC features, including competitive analysis, industrial standard study, and critical feature planning for each generation platforms

Drive competitive software/firmware product feature requirements and technical design guideline to meet company's goal

Collaborate with BMC product managers, BMC software architect, engineers, and technical staff to define product specification with technical requirements

Manage both feature requests and issue support requests from customers

Manage schedule and issues, provide project status updates to stakeholders, and escalate problems as necessary

Communicate clearly and coordinate effectively with cross-functional teams, vendors, and 3rd party partners

Develop training material for customers and internal training as required

Suggest and plan improvements to product, solution and process

Qualifications

Bachelor's degree in EE, CS, CE-related or equivalent practical experience

5 years above BMC firmware design experience

Experience in developing technical specifications and design documents

Effective written and verbal presentation and communication skills in English

Flexible and able to work effectively in a fast-paced environment as a member of a cross-functional team and as an individual contributor

Experience in technical support service to customers