偉李

19+ Years of Engineering & Management Experience across Semiconductor, Advanced Packaging, Wafer Processing, Micro LED, and VCSEL/Solar PV industries.

Proven

Executive & Team Leadership with cross-functional engineering teams of up to 32 direct reports (Service Engineers & Product Specialists). Expertise in developing strategies for equipment service/parts contracts and negotiation strategies that consistently achieved and exceeded after sales & service revenue targets.

SR. TECHNICAL SUPPORT & APPLICATION ENGINEER at SYFT TECHNOLOGIES.CO (2021-04 – Present)

Company specializes in direct mass spectrometry (MS), providing real-time trace gas analysis by SIFT-MS technology.

• Equipment installations and performed troubleshooting/technical support
• Planned/drove strategies to routinely achieve and exceed sales targets
• Prepared product service contracts for clients & got approval
• Assist with the development of sales presentations and proposals
• Investigate lost sales and customer accounts
• Coordinated between HQ and customers and provided project status control and follow-up
• Key account management includes penetrating, expanding, and protecting accounts from competition
• Logistic & Operation function included: import & export arrangement Warehouse/Parts inventory management

LEVEL2 - SR. ENGINEER at AIXTRON AG. (2018-08 – 2020-10)

Aixtron SE is a German-based European technology company which specializes in manufacturing MetalOrganic Chemical Vapor Deposition (MOCVD) equipment for clients in the semiconductor/LED/Photoelectric and optical related industry. Product/Project: MOCVD (G4TM/G5+).

• Equipment installation /schedule control to achieve Final Acceptance
• Oversaw pilot run data analysis and provide process support
• On-call service and technical support
• Daily report to service manager/high level/sales manager and update/follow up customer's open issue status
• Coordinate between German HQ & local service to request 3rd level technical issue support

SERVICE & OPERATION MANAGER at BE SEMICONDUCTOR INDUSTRIES N.V. (BESI) (2016-11 – 2018-06)

Besi develops leading edge assembly processes and equipment for leadframe, substrate and wafer level packaging applications in a wide range of end-user markets including electronics, computer, automotive, industrial, LED and solar energy. Product/Project: Die Attach: Datatcon & Esec Die bonding/Wire bond; Packaging: Fico Molding; Trim & Form/Singulation system and Plating.

• Analyze technical requirements / problems in collaboration with Area Customer Service Director & Product Specialist, provide support and propose solutions
• Coordinate schedules and workload for site engineers & ensure effective communication and handover between team/shifts
• Implement/building Cause-effect table to identify common issue cause & effect that it is very helpful to improve service response time & help new engineer/client to identify issue
• Schedule regular technical review meetings and update with customers and local Service team
• Review equipment/product performance with local service team; initiate improvements suggestion and monitor progress against meaningful benchmarks
• Plan and conduct all field service duties (equipment installations, basic customer training, equipment trouble-shooting, process set-up, equipment maintenance and modification, etc.) in assigned region
• Set clear administrative guidelines & identify employee training and development needs and provide relevant training programs
• Provide timely reports / updates to Besi APAC Service Director for status update
• Design Service contract and parts package (Etc. Sensor + Motor..etc.) to achieve sales target
• Machine installation/issue repair/business & sales support/Product presentation of information to management/coworker/client (e.g. MTTF, MTTR, throughtput or Uptime.. etc.)
• Product/Equipment data tracking /datafication and presentation to high level staff through the statistical analysis

REGIONAL SERVICE & OPERATION MANAGER at MEYER BURGER (M.B.) TECHNOLOGY GROUP (2009-04 – 2011-09)

Meyer Burger is a global technology company specializing in innovative systems and processes based on semiconductor technologies and is employing around 1,500 people across three continents.

Meyer

Burger focus is on photovoltaics (solar industry) while their competencies and technologies also cover important areas of the semiconductor and the optoelectronic industries as well as other selected high-end markets based on semiconductor materials.

Product/Project: Depx-2400

• PECVD

• Sina/MAiA

• PECVD

• CAMMINi Firing System

• DS-271 Multicrystalline Slicing System Hennecke Wafer inspection system.

• Responsible for machine installations and follow up company installation procedure & make sure all schedule on time
• Provided 7/24 on-call duty/troubleshooting/technical support
• Key account management and customer relationship maintenance/improvements and training
• Pushed/Get FAT (Final Acceptance Test) from customer
• Conducted team member management and helped team members improve their skills
• Partnered with the Sales team to present products
• Issue & perform Pareto analysis to tracking & statistic to improve & coordinate with HQ & implement product quality improvement
• Building new service/sales/logistic team for new subsidiary company
• Service team guideline/rule set-up
• New warehouse & office set-up

FIELD SERVICE ENGINEER at A.S.M. TECHNOLOGY LTD. (2006-09 – 2009-03)

ASM is a supplier of semiconductor process equipment for wafer processing; specializing in Plasma Enhanced Atomic Layer Deposition (PEALD); Atomic Layer Deposition (ALD); also pioneered important aspects of many established wafer-processing technologies used in industry, including lithography, deposition, ion implant and single-wafer epitaxy. Product/Project: ALD; PEALD; LPCVD; (Low pressure chemical vapor deposition and diffusion); PECVD.

• Equipment installation and Process support
• Oversaw pilot run data analysis and provided process support for particle and thickness measurements

ASSISTANT QC ENGINEER at KUAZUI MOTORS, LTD. (2002-07 – 2006-07)

Product/Project: Toyota Camry, Altis, Wish. Primarily focused on new project (car/parts) qualifications. Responsible for the production line inspection SOP/document building, and new vendor qualifications.

• Implemented a production fixture improvement plan to enhance production yield by 3%

Bachelor of Science in Electro-Mechanical Engineering – TAMKANG UNIVERSITY

Diploma in Department of Marine Engineering – CHINA JUNIOR COLLEGE OF MARITIME TECHNOLOGY