
Startup Operations Leader | COO | Head of Operations
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Operations leader with 12+ years of experience building and scaling startup infrastructure across multiple ventures in digital health, medtech, biotech, and SaaS. Specialize in zero-to-one operations: designing CRM architectures, sales workflows, financial tracking systems, marketing automation, and cross-border compliance frameworks. Proven track record of entering organizations with nothing built and creating the operational backbone that enables growth — from a B2B medtech business serving 20+ countries to an AI healthcare company's entire operating system.
Most recently built a full-stack SaaS platform solo, demonstrating hands-on product and technical capability alongside strategic leadership.
Founder & Solo Builder at Caploom (2026-01 – Present)
Independently built a full-stack cap table management SaaS platform (cap-loom.com) using Claude AI as primary development partner. The entire product — architecture, features, UI, legal document templates — was built solo.
VP of Operations at SymptomTrace (2025-02 – 2026-04)
Led the operating function of an early-stage digital-health company end-to-end, spanning clinical study operations, cross-functional team coordination, and strategic partnerships with healthcare providers and research institutions.
Chief Operation Officer / Co-Founder at Nebulum Technologies (2021-01 – 2024-09)
Built the operating systems of the company from scratch — CRM, contract workflow, pricing structure, vendor/logistics processes, and expense controls.
CTO & Co-Founder at Modcast Innovation Pte Ltd (2016-10 – 2024-06)
Co-founded a Singapore-based medtech startup; set up the company from formation through manufacturing and first product delivery.
General Manager at CelExplorer (2014-06 – 2020-12)
Ran a B2B business end-to-end across 20+ countries — operations, e-commerce, marketing, and distributor management.
M.S. in Business, Management, Marketing – Singapore Management University (2016-06 – 2017-08)
Entrepreneurship / Entrepreneurial Studies – Babson College (2017-01 – 2017-12)
M.Eng. in Biomedical / Medical Engineering – National Chung Hsing University (2011-09 – 2013-06)
B.S. in Biomedical / Medical Engineering – Chung Yuan Christian University (2005-09 – 2010-06)