Head of HR Department at UCC Communication (2021-10 – 2023-06)
Sole HR professional responsible for the full employee lifecycle across a company of approximately 50 employees, reporting directly to the senior management and serving as a member of the executive management team.
- Represented the HR function as a member of the executive management team, contributing to strategic planning and company-wide decision-making.
- Refined and enhanced the company's performance appraisal system, successfully implementing improvements as part of the annual performance review cycle for approximately 40 employees.
- Led performance review meetings with the Director, analysing appraisal outcomes and consolidating findings into comprehensive evaluation reports.
- Translated performance appraisal outcomes into targeted learning and development plans and employee training programmes.
- Managed end-to-end recruitment across the business, successfully filling 12 vacancies within one year, followed by structured onboarding and induction programmes supporting the successful integration of over 20 new employees.
- Oversaw monthly payroll processing and quarterly bonus calculations in close collaboration with the Finance and Accounting departments.
- Managed the company's compensation and benefits programme, including tenure-based benefits and employee insurance, liaising directly with insurance providers.
- Designed and implemented employee engagement and wellbeing initiatives to strengthen workplace culture and support work-life balance.
- Organised company-wide engagement events, including annual celebrations and corporate functions.
- Provided employee support during challenging personal and workplace situations, facilitating conflict resolution and maintaining a positive working environment.
- Partnered closely with senior management to support organisational development, employee engagement and change management initiatives.
HR Generalist at CMS Group (2014-11 – 2021-08)
HR Generalist at an Advertising & PR Services company with approximately 100–250 employees (including parental leave Aug 2018 – Aug 2021).
- Led end-to-end recruitment, selection, and onboarding processes across multiple business units.
- Designed and delivered the company-wide annual performance appraisal system, ensuring structured evaluation across teams.
- Identified organisational training needs and managed both internal and external learning & development initiatives.
- Contributed to the design and implementation of employee engagement and motivation programmes.
- Coordinated corporate health insurance and employee benefits schemes in collaboration with external providers.
- Supported employee relations, including conflict resolution, workplace wellbeing, and HR policy guidance.
- Supervised and mentored a junior HR administrator, supporting development of HR operational capacity.
- Organised corporate events and supported internal communications, including management of company internal social platform.
HR Administrator at CMS Group (2013-02 – 2014-11)
- Managed full-cycle HR administration across a multi-entity holding structure, including employment contracts, personnel documentation, and terminations.
- Developed and implemented HR record-keeping and documentation systems during organisational scaling from 5 to 20+ legal entities.
- Provided guidance to employees on HR procedures and labour law-related matters.
- Improved leave management and time-tracking processes, contributing to more efficient HR and payroll reporting workflows.
Personal Assistant at Business Trainer & Negotiation Expert (2015 – 2018)
Part-time weekend-based role.
- Coordinated training event logistics, venues, and communications.
Payroll Accountant at Svitlotekhnika Association (2011 – 2012)
