Personal Banker/ Teller - West Texas National Bank - Odessa, TX
(2023-07)
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for online banking.
- Managed daily cash transactions while ensuring compliance with regulatory guidelines and policies.
- Collaborated with colleagues to streamline processes for improved service delivery and efficiency.
- Educated clients on digital banking tools, enhancing their online banking experience and security awareness.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Manager - Bella Mi Bella Bridal - Odessa, TX
(2022-04 - 2023-06)
- Oversaw daily operations, ensuring exceptional customer service and efficient workflow management.
- Developed training programs for staff, enhancing product knowledge and sales techniques.
- Implemented inventory control systems, improving stock accuracy and reducing waste.
- Managed vendor relationships, negotiating contracts to secure favorable terms and pricing.
- Accomplished multiple tasks within established timeframes.
Cashier - Tropical Stop - Odessa, TX
(2021-03 - 2022-02)
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Welcomed customers and helped determine their needs.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
