City of CharlotteTuesday, February 03, :00 AM
Tuesday, February 17, :00 AM
$111, $139,383.00 Commensurate with Experience
Welcome to the City of Charlotte
Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike.
Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions
Responsibilities include analysis, programming, and configuration of end user applications and/or systems software including. Analyes detailed business/functional/technical requirements and specifications for the application.
Codes internally developed applications and/or configuring commercial-off-the-shelf (COTS) applications using programming, scripting, and database languages. Supports application testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding application enhancements.
Supervises professional level employees (typically entry or experienced level) and may also supervise some para-professional employees. Sets goals and objectives for team members for achievement of operational results. Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
High School diploma or equivalent and 11 year(s) of relevant experience;
or 2 Year College degree and 9 year(s) of relevant experience;
or Bachelor's degree and 7 year(s) of relevant experience;
or Master's degree and 5 year(s) of relevant experience.
or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties
Supervision & Team Leadership:Supervise and lead and contribute to complex Software Applications utilized by Public Safety teams, assign work, conduct performance evaluations, provide coaching, and ensure high-performance standards.
GIS Public Safety Focus:Oversee the creation and maintenance of Public Safety GIS data (street centerlines, address points, fire hydrant locations, emergency service response areas) and ensuring accuracy for Next-Generation 911.
Application Administration:Manage the implementation and lifecycle of public safety applications such as Computer Aided Dispatch (CAD), Records Management Systems, Scheduling systems, SharePoint sites.
Act as Liaison with software vendors for technical support, enhancements and upgrades.
Project Management & Development:Lead application implementation and development projects, including creating customer web maps, dashboards, and automated scripting (Python, SQL, ESRI, CAD, RMS) to support first responders.
Maintain SDE geodatabases, ensuring data integrity and integration with public safety database systems.
Stakeholder Engagement:Collaborate with Police, Fire, Medic, County and State personnel to identify operational needs and align system capabilities with business objectives.
Assure and participate in a 24/7 on-call schedule to support critical public safety IT infrastructure.
Budget & Strategy:
Assist in developing IT budgets, strategic plans, and policies for public Safety IT services.
Advanced proficiency with ESRI ArcGIS suite, SQL Server, and scripting languages (Python, JavaScript)
CONDITIONS OF EMPLOYMENT The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte.
The type of information that will be collected as part of a background check includes, but is not limited to:reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA).
The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.
Our culture is to serve the community honorably.
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC We are open Monday through Friday, from 9:30 a.m.
to 3:30 p.m. (EST), excluding official City holidays.
For questions about your application or the hiring process, please email The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided.
To make a request, please fill out the Innovation & Technology ADA request form or call
Benefits The City of Charlotte provides a comprehensive benefits package to eligible employees.
Click here to learn more about the City of Charlotte's benefits.
The City of Charlotte is a drug and alcohol-free workplace.
Mid-Senior level
Full-time
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