CASE MANAGER-SBHI(

Job Number:

111457)

Description

Position: Case Manager

Dept: Miami County Office

Shift: Part Time 9:00 am-5:00 pm / 24 Hours per Pay

Facility: Samaritan Behavioral Health Inc.

This position is in partnership with Samaritan Behavioral and The Lincoln Center in Troy in Miami County. ​​​​​​Case Manager functions as a member of a team to assist in the planning, development, and delivery of outcome-effective treatment services in various types of settings. This position maintains an ongoing working knowledge of agencies and community/emergency resources for child and adolescent clients and uses that knowledge to coordinate services and advocate for identified clients. Case Manager acts as a resource consultant to other team members and collects resource materials regarding other agencies and services in the community.

Services may be delivered by phone, face-to-face at the office, in patient’s home, at outside agencies, and/or within the community​

Essential Duties & Functions:

• ​​Demonstrate adherence to the PHP/SBHI Patient Experience philosophy, guidelines and tools.

• ​Demonstrate strong ethics, honesty, and adherence to PHP/SBHI Code of Conduct and PHP/SBHI Compliance Program.

• ​Collaborate with referral source, internal team members and external service providers to ensure appropriate client care and continuity of care.

• ​Complete all direct service paperwork within agency timelines or earlier if referral source or other healthcare provider necessitates.

• ​Provide other direct, face to face, services to clients via individual, group, and family therapies according to departmental standards and productivity expectations.

• ​Provide CPST services to coordinate clinical care in the form of face to face, telephone calls, report writing and case conference meetings.

• ​Demonstrate knowledge and skills relevant to the service method provided to clients.

• ​Maintain scheduled appointments and other workload activities on CareLogic schedule according to departmental standards.

• ​Seek medical provider consultations regarding medical needs of clients. Maintain on-going communication with medical provider for the purpose of coordinating and evaluating client care.

• ​Demonstrate strong customer satisfaction skills in the provision of clinical care services.

• ​Demonstrate knowledge of SBHI medical records and CareLogic and other paperwork standards. Apply competencies in both the provision and documentation of medical records.

• ​Demonstrate compliance with departmental standards for administration and reporting of outcome measures and documentation of utilization management of clinical care.

• ​Demonstrate knowledge of other regulatory standards. Ensure that clinical records are maintained in compliance with these standards at all times.

• ​Demonstrate knowledge of IT and Quality Improvement policies and procedures. Apply them to the documentation of clinical care according to medical records and other departmental standards.

• ​Assess current competencies. Design and implement professional development plan to improve competencies in targeted goal areas to support departmental strategies.

• ​Provide documentation of continuing education required for maintaining current professional licensure and competency credentials.

• ​Participate in assigned programs and staff meetings.

• ​Meet regularly with clinical director and as needed to review clinical care of patients according to licensing and agency standards.

• ​Ensure all annual updates are completed in CareLogic for caseload.

• ​Complete face-to-face CPST assessments within (5) business days after receiving referral.

• ​Maintain caseload list reflective of current and active clients. Review closure / discharge if no services within 90 days.

​​

Qualifications

Education

• Two year degree in a relevant social science field or equivalent education and experience

• Minimum of two (2) years’ experience in the mental health and/or drug and alcohol field.

• Working knowledge of mental health, drug and alcohol, and other community agencies and resources essential.

• Working knowledge of The Diagnostic and Statistical Manual of Mental Disorders (DSM- 5 or subsequent revisions), as related to coordination of community support services

Minimum Level of Education Required: ​Bachelor's degree​

Additional requirements:

• Type of degree: ​Bachelors or Masters​

• Area of study or major: ​Social Work, Mental Health, Psychology, Substance Use, or other equivalent.​

• Preferred educational qualifications: ​Bachelors or Masters ​

• Position specific testing requirement: ​N/A​

Licensure/Certification/Registration

• ​​LSW preferred.​

Experience

Minimum Level of Experience Required: ​1 - 3 years of job-related experience​

Prior job title or occupational experience: ​Caseworker​

Prior specific functional responsibilities: ​Casemanagement​

Preferred experience: ​Casemanagement​

Other experience requirements: ​N/A​

Knowledge/Skills

• ​​Working knowledge of local resources in the Tri-County area.

• ​An understanding of typical child development and needs.

• ​Awareness of trauma informed care.

• ​Informed of family dynamics and roles.

• ​Ability to de-escalade and handle crisis.

• ​Organizational skills.

• ​Time management skills.​

Primary Location

: OHIO-TROY-3130 N COUNTY RD 25A

Work Locations

: 3130 N COUNTY RD 25A 3130 N COUNTY ROAD 25A TROY 45373-1337 Shift Hours : 9:00AM-5:00PM Shift Length : 8 Hour Shift Length Budgeted Hours (per pay) : 24