Client Rep

Job description

[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions

• Manage ticket inventory by ensuring timely and accurate processing of ticket consignment and ticket purchase requests
• Collaborate with the team to ensure department coverage is met
• Provide excellent customer service, always putting the customer first
• Ensure established productivity and service standards are consistently met...Hiring Immediately >> join our team and make a positive impact on our customers' event experiences!