Customer Engineer, Platform, Startups, Google Cloud

Customer Engineer, Platform, Startups, Google Cloud Location: New York, NY, USA

Experience Level: Mid

Overview: As a Platform Customer Engineer (CE) at Google Cloud, you will serve as the customer's primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will also troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges.

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred Qualifications:

• Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
• Experience building long-term technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing).
• Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).

Responsibilities:

• Develop and own the technical account plan and strategy, participating in planning and supporting specific sales motions.
• Combine sales, programming, and solutions architecture knowledge to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots, and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration, or implementation phases.

Compensation:

• US: $127,000 - $185,000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google.

Commitment to Diversity: Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing equal employment opportunities regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

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Language Requirement: English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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