Customer Invoicing Specialist

Job Type

Full-time

Description Job Title: Invoicing Specialist

Department: Customer Invoicing

Reports To: Director, Invoicing

Position Type: Full Time, Non-Exempt

Shift/Schedule: 1st Shift, 7:00am to 3:30pm, Monday - Friday

Pay Rate: Based on experience

Purpose Of Position To ensure that all customers receive a timely, accurate and customized invoice

Position Competency

• The understanding of invoicing and billing processes and procedures.
• Working knowledge of Microsoft Word Suite, Adobe Acrobat and ability to learn ASC and Softeon WMS.
• The ability to provide support to other members of the Accounting, Finance and Invoicing team.

Position Expectations Customer Invoicing And Billing

• Month end invoicing to be completed within 4 business days of EOM or directed by customer.
• Speed should never compromise accuracy.
• Monitor and record external invoice errors on Clerical Error Spreadsheet.
• Suggest ways to improve the accuracy and efficiencies of invoicing.
• Ensure invoices are updated accurately with price changes based on contracts or addendum's.
• Process daily invoicing accurately for Value Add and Transportation (if applicable).
• Process billing according to customer billing procedures.
• Meet customer based periods by ensuring all billings is complete by set deadline.
• Keep customer files current.

Back Up/Main Office Responsibilities

• Assist with coverage of Reception desk by answering phones and greeting visitors Answer phone by the third ringing cycle.
• Cross-train on other customer invoice processing to provide account converge when needed.

Administrative Support

• Provide administrative support to management team as needed.
• Maintain a secure, well organized area free from clutter with information easily accessible to others.
• Understand the functionality of Warehouse Management System and Transportation Management System.

Customer Communication

• Establish and maintain professional working relationships with customers via e-mail, telephone communication and face-to-face visits.

These expectations are meant to be a guide and may be changed at any time at

the discretion of Allen Distribution.