Data Entry Representative ($23/hour)

Location This position is 100 in office and reports to our facility on site in Syracuse NY Hours Morning and Evening Role Summary As a Data Entry Representative at Rapid Response Monitoring you will work alongside caring people while crafting custom solutions for the service providers we monitor for to help them protect their customers property and their families Rapid Response Monitoring is the industry leader because of our amazing customer service and our willingness to customize anything Thats where you come in See the Responsibilities section below to learn more The ideal candidate will have exceptional attention to detail the ability to provide quality customer service think on their feet and be friendly but efficient on the phone Salary Range 2300 per hourSecond Shift Third Shift & Weekend Shift DifferentialsFull time 500 hiring bonus after 6 months of employmentStart dates Available Start your 4 week training on one of the dates below September 14 2026 800am 430pmOctober 5 2026 230pm 1100pmResponsibilities Include Receive inquiries from clients via phone email and faxTriage and field questions from clientsInput contract information in our databaseImplement client account transfers and verify changesEnsure all client account entries adhere to jurisdictional regulationsProvide team members with proofreading scanning mailing and other administrative supportSummary Each day youll report to your shift on site at our Syracuse NY location in Franklin Square You will receive inbound calls from clients with inquiries as well as faxes and emails from our queue system You will triage those inquiries and help in any way you can The request may be as simple as an address change or it may be more complex like a change to a contract At all times you are working within our Data Entry Team to make sure the clients needs are met with accuracy and efficiency Qualifications High School diploma required Associates or equivalent military experience preferredAttention to detail with an ability to stay focused on assigned tasksBasic computer and typing skillsGood communication written and verbal particularly on the phoneMany of our positions require an extra level of screening to obtain Department of Defense security clearanceSuccessfully clear drug screen and background check to meet industry and security licensing requirementsData Entry experience is preferredWhat awaits you at Rapid Response Annual salary increases and performance bonusesMedical Dental Vision and 401kPaid vacation and sick timeWellness program and wellness days offInternal advancement opportunitiesThe opportunity to make an impact on communities across the country every dayAbout Us Founded in Syracuse NY in 1992 we are a critical response center focused on saving lives and protecting homes and businesses Whether its a fire at a family home an armed intruder at a business a missing vehicle an evening jogger or a lone family member having a medical emergency our heroes are there to help every day Supported by teams of experts in their respective fields our highly trained specialists are the 247 backbone for thousands of alarm companies across the country Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments We also offer continued growth through our internal advancement opportunities For more information view our website at httpswwwrrmscomcareers Rapid Response is an Equal Opportunity Employer INDRR2