Development Operations Coordinator

DepartmentTeam Development Position Reports To Development Operations Director Theda Tann Work Location Hybrid in person at Seattle Rep 155 Mercer St with some work from home days FLSA Classification Full timeHourlyNon exempt Benefits MedicalDentalVision Insurance discounted parking free ORCA card optional FSA option 401K Starting Pay Range 2752 3003 per hour Position Classification 790 H 10 Application Deadline Wednesday September 16th 600 pm You can apply from your phone by texting DOC2026 to 206 966 4931 ABOUT US Founded in 1963 and recipient of the 1990 Tony Award for Outstanding Regional Theatre Seattle Rep remains one of the countrys leading not for profit regional theaters Bold stories brilliant artists and passionate audiences come together to shape each season at Seattle Rep which includes everything from new play workshops to world premieres celebrated classics and recent Broadway hits Over the decades weve launched landmark productions provided training opportunities to generations of youth and emerging theater practitioners and built programs that expand access to theater for audiences of all ages from across our diverse community We are powered by a year round staff of professionals who are passionate about making theater that matters and we believe that their best work happens when everyone feels seen and valued This culture is fully reflected in our Mission Seattle Rep collaborates with extraordinary artists to create productions and programs that reflect and elevate the diverse cultures perspectives and life experiences of our region Vision Theater at the heart of public life Values Artistic Vitality Sustainability Generous and Inclusive Practices ABOUT THE POSITION Seattle Rep is seeking a reliable and self motivated Development Operations Coordinator to join our fundraising team Reporting to the Development Operations Director this role supports the back end operations of the Development Department which is responsible for raising over 8 million annually in contributed revenue This position supports timely gift processing and reconciliation maintains accurate donor data produces donor acknowledgment letters and supports administrative needs such as large in house mailings and donor events This hybrid role requires at least two in office days per week with additional availability during critical periods of the theaters calendar including late December late June the weeks surrounding the annual gala and season launches The Development Operations Coordinator will support the success of our fundraising campaigns and appeals through all phases from cultivation solicitation processing of contributions and donor stewardship This position requires a thoughtful and organized team player with computer proficiency keen attention to detail ability to juggle multiple deadlines and clear communication skills Typical Duties Include 60 Gift Coding and Processing Process and record all incoming contributions mail web etc in Tessitura Serves as primary donor support contact resolving giving and processing inquires via phone and email Generate monthly and annual reconciliation reports for Finance while troubleshooting discrepancies Compile reports and documentation for annual audit and tax return preparation Manage coding for invoices receipts and monthly credit card statements Monitor the Gift Coding and Donations Inbox; respond to Gift Officer requests and donor processing needs Assist with tracking outstanding pledges and provide regular status updates to Gift Officers Provide administrative and processing support for large scale fundraising events including Gala pre fundraising booking registration live gift processing Raffle Auction and Raise the Paddle with Business Operations Team and Pledge Reconciliation Provide in person gift coding support for Annual Fund initiatives like Giving Tuesday and GiveBIG Assist with subscription gift coding and process during spring renewal season 20 Execute Timely Donor AcknowledgmentsReceipting and In House Mailing Generate and distribute mass and customized acknowledgment lettersemails within 5 7 business days Tailor acknowledgments for individual and institutional donors based on campaign or appeal needs including Gala Receipts Produce cumulative giving letters upon request Prepare in house mailings for Major Gifts and Annual Fund campaigns EOCYEOFY including merge edit print assembly and distribution 10 Provide AdminEvent Support Take and distribute notes and action items for Development Team meetings Manage Development supplies greeting cards stationary and event materials Support donor research and data entry including portfolio sweeps for Giving Tuesday Gala GiveBIG and cultivation events Assist with donor events tabling receptions and meetings as needed 5 Database Management Follow and update SOP documentation for transaction processing reconciliation and database operations Identify and merge duplicate donor records; update donor contact details and payment information Update third party login information and annual registration waivers Monitor auto generated Tessitura Reports and flag errors Maintain accurate gift record keeping including donor designations and restrictions Other Serve as an essential contributor to Seattle Reps culture and success Add constructively to the collaborative and collegial health of the organization Add actively and constructively to the equity diversity and inclusion work of the organization including attending all staff training sessions Engage with and strive to embody Seattle Reps mission vision and values in all aspects of work Help create a culture of philanthropy among staff Board members and donors Minimum Qualifications Commitment to cultivating an equitable diverse and inclusive workplace via decisive action including consistently seeking out opportunities for self and community improvement in the areas of racial equity accessibility gender inclusivity and cultural sensitivityA minimum of two years of supporting similar administrative experience preferably in a development or finance role at a not for profit or arts organization Experience with Tessitura or other comparable CRM systemsdatabases Ability to organize work set appropriate priorities while working on multiple projects and meet deadlines Very strong attention to detail Effective oral and written communication skills Good interpersonal skills and comfort interacting with donors trustees and other stakeholders Ability to manage confidential information with discretion Ability to work both independently and collaboratively with a team in a fast paced yet collegial environment Proficiency in Microsoft Office Word Outlook Excel Teams with the ability to learn new software and systems quickly An ability to work some flexible hours as necessary typically for donor events and with advance notice This hybrid role requires at least three in office days per week with additional availability during critical periods of the theaters calendar including late December late June the weeks surrounding the annual gala and season launches Experience performing similar bodies of work in a not for profit organization Desired Qualifications 3 year of administrative experience preferably in a development or finance role at a not for profit or arts organization 1 year of experience with Tessitura or other comparable CRM systemsdatabases Great Customer Service experience especially over the phone and email Interest in developing greater fluency with database management financial operations and data analysisvisualization An appreciation for professional live theater Bachelors degree or equivalent Seattle Rep is excited about and actively working towards becoming a more diverse anti racist organization We are interested in attracting developing and advancing the most talented individuals regardless of their race sexual orientation religion age gender disability status or any other dimension of diversity We strongly encourage people of color women LGBTQIA veterans individuals with disabilities and others from marginalized or underrepresented groups to apply Every candidate brings something special to the table If your experience and skills dont perfectly align with the job qualifications but you are excited about the role feel your values align well with the Rep and are willing to strive for excellence in your work please apply We will train the right candidate TO BE CONSIDERED Submit a resume detailing related experience and educationSubmit a cover letter that outlines how you qualify for the position and illustrates why you are interested in working at Seattle RepApplications will be reviewed once the position has closed