EIS DPE Lab Support Engineer

Requirements

Must have:

- Physical installation of hardware - Technical configurations of systems (storage, operating systems, top of rack switches) - Asset management and inventory control - Continuous learning and process improvement mindset - ServiceNow / ITIL experience (desirable) - Jira / scrum experience (desirable) - Windows/Linux system management (desirable) - VMware VM and private cloud management (desirable) - Data Domain and PowerProtect administration (desirable) - Infrastructure automation (desirable)

Responsibilities:

- Build and support development and testing environments for data protection appliance and software products - Manage storage and backup products, servers, and switches, including cybersecurity remediation - Oversee inventory and asset database management - Utilize AI and automation to enhance service levels and efficiency

Company:

We are a global lab operations team dedicated to providing around-the-clock lab access, services, and support across multiple locations. As part of our Lab Support Engineering Team in Durham, North Carolina, we offer a dynamic work environment where our team members are encouraged to be independent and flexible, adapting to evolving daily priorities.

At Dell

Technologies, we value each individuals unique contributions, promoting professional growth alongside cutting-edge technology to make a significant social impact.