DUTIES AND RESPONSIBILITIES

• Ensure all medical record information is protected and kept confidential.
• Fill medical records upon request for all departments and locations of the clinic to persons and agencies according to state and federal regulations.
• Responsible for assuring that medical records are received, reviewed, processed, scanned, and filed on a timely basis.
• Review medical records for completeness, accuracy, and compliance with regulations.
• Assure all information released to persons or agencies are documented in the Electronic Health Record (EHR).
• Assist patients and staff fill out medical record forms and send them to previous providers.
• Process/track invoices (A/P & A/R) for medical record fill charges.
• Answers telephone and takes request for medical records or information while maintaining patient/client confidentiality.
• Demonstrate knowledge of legal aspects of medical record administration.
• Promote effective working relationships and work effectively as part of a team to facilitate the Clinic’s ability to meet its goals and objectives.
• Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous work environment.
• Respond to ROI (release of information) requests for medical records.
• Validate requests and authorizations for the release of medical information.
• Ensure that clinical documentation of the services provided to our patients is correct.
• Other duties as assigned.
• Regular attendance and punctuality are essential requirements of this job.

EOE

QUALIFICATIONS

• Excellent time management and organizational skills.
• Must be detail-oriented.
• Professional communication skills.
• Ability to work under pressure.
• Commitment to expanding access to care for the underserved.

EDUCATION AND EXPERIENCE

• High School Diploma or GED required, or minimum two years’ work in a related field.
• One-two years of experience in administration, processing and managing medical records required.
• Bilingual Spanish and English fluent, preferred

TYPICAL PHYSICAL DEMANDS

• Prolonged sitting or standing may be required.
• Ability to lift 25 pounds; occasionally up to 60 pounds.
• Those physical movements and the degree of mobility, manual dexterity and hand-eye coordination normally associated with normal medical office will be performed on a repetitive basis.
• The ability to distinguish letters and symbols as well as the ability to utilize telephones, computer terminals and copiers is required.
• Work under stressful conditions as well as irregular hours may be required.
• Frequent exposure to communicable disease, body fluids, toxic substances, medicinal preparations, radiation, and other conditions common to a clinical environment may routinely be encountered.

Under the direct supervision of the Director of HIT, the Health Records Specialist is responsible for performing a variety of complex clerical and administrative duties related to the processing of medical records. This position requires detailed knowledge of, and adherence to, Federal HIPAA regulations and all applicable protected health information privacy and security protections. The Health Records Specialist may be cross-trained to assist with duties as needed by the clinic.