TRUETRUE is an enterprise AI company that specializes in automating mortgage operations to streamline workflows and reduce inefficiencies.
Service (MOS) automates processes including loan setup, data quality assessment, underwriting, processing, closing, and post-close activities. By integrating seamlessly with existing systems like Encompass, TRUE offers solutions that decrease manual work, improve efficiency, and enhance cost-effectiveness for a variety of loan programs and borrower types.
TRUE enables mortgage operations teams to focus on decision-making and provides leadership with improved visibility into processes and expenses. Learn more at
This is a full-time Implementation Manager role fully remote. The Implementation Manager will lead the end-to-end onboarding of clients, ensuring successful adoption of TRUE's Mortgage Operations Service. Responsibilities include managing project timelines, collaborating with key stakeholders to tailor solutions, providing technical support during the implementation process, and conducting client training to ensure optimal workflow integration.
The role also involves addressing challenges in real-time, monitoring performance post-implementation, and driving continuous improvements to meet client expectations.
Experience in project management, client relationship management, and stakeholder communication
Technical skills in system implementation, process automation technologies, and understanding of AI-based tools
Strong problem-solving, troubleshooting, and analytical skills to address technical and process challenges effectively
Strong knowledge of mortgage operations, including loan setup, underwriting, processing, and closing, is highly preferred
Ability to manage multiple projects simultaneously with attention to detail and effective time management
Excellent communication and organizational skills
Familiarity with industry systems such as Encompass and interest in AI-driven solutions is a plus
¿Te interesa este puesto?