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Learning and Development Coordinator

Human Resources
Ōura
2 weeks ago

Job description

We are seeking a hands-on, organized, and collaborative Learning & Development Coordinator to help scale Oura’s learning ecosystem. In this role, you’ll manage the day-to-day operations of our LMS, develop useful learning and compliance reporting, uphold standards for learning content, and help maintain L&D’s AI-enabled learning tools. You’ll partner with employees, subject-matter experts, vendors, and cross-functional teams to keep learning experiences accurate, accessible, and well organized.

What You Will Do:

  • Manage the learning platform (30%) Administer Sana@ŌURA, including user access, enrollments, assignment rules, course publishing and archiving, permissions, troubleshooting, and routine audits. Coordinate with the platform vendor and help improve how employees find and use learning resources.
  • Build/maintain reporting that supports decisions (10%) Maintain dashboards and tracking for learning programs and compliance training. Respond to data requests, identify patterns or gaps, and make information available proactively to L&D and relevant partners.
  • Steward AI-enabled learning workflows (5%) Monitor L&D’s learning agents and other AI-supported experiences for accuracy and usefulness. Investigate issues, correct or escalate errors, keep source content current, and recommend improvements. Help assess when automation is appropriate and when a human review or response is needed.
  • Support learning content quality and governance (15%) Apply established standards for metadata, accessibility, formatting, version control, and publication. Support subject-matter experts and content owners, coordinate content reviews, intake calls and maintain the content audit cycle.
  • Coordinate programs and learning operations (20%) Support program calendars, learning resource repositories, onboarding and manager-development logistics, vendor and contractor coordination, and the operational details that help programs run smoothly.
  • Grow into instructional design and development (10%) Initially, edit, format, and publish learning materials using existing templates and standards. Over time, take on defined content and module builds and contribute to the design and delivery of learning experiences.
  • Collaborate across teams (10%) Build productive working relationships with L&D colleagues, HR partners, IT and AI teams, vendors, and internal content owners to resolve issues and improve the employee learning experience.
This is a remote role based in the US.

What you'll bring

  • 2+ years of experience supporting learning and development, learning operations, an LMS, or a related employee-facing program.
  • Strong organizational skills and attention to detail, especially when managing content, assignments, data, and recurring processes.
  • Comfort learning and administering digital systems; able to troubleshoot routine issues and document clear processes.
  • Working ability with spreadsheets and reporting tools, including organizing data and turning it into clear, useful updates.
  • Clear written and verbal communication, with the ability to support employees and partner effectively with subject-matter experts and vendors.
  • Sound judgment with sensitive or compliance-related information; knows when to verify, escalate, or involve a subject-matter expert.
  • Curiosity about and experience with AI and automation, along with a careful approach to checking outputs for accuracy and usefulness.
  • A practical, service-oriented mindset and the ability to manage recurring work across global regions while adapting to changing priorities.

Nice to have:

  • Experience with Sana or another learning management system.
  • Experience supporting learning content development, instructional design, accessibility reviews, and content governance.
  • Experience maintaining dashboards, learning metrics, or compliance-training records.
  • Experience supporting AI tools, knowledge assistants, or automated workflows.
  • Experience working with a distributed or multi-region workforce.

Benefits

At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health.

What we offer

  • Competitive salary and equity packages
  • Health, dental, vision insurance, and mental health resources
  • An Ōura Ring of your own plus employee discounts for friends & family
  • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
  • Paid sick leave and parental leave
Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

Region 1 $93,500-$110,000

Region 2 $85,000-$100,000

Region 3 $79,900-$94,000

A recruiter can determine your Region based on your US location.

We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI).

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