Linux Engineer

YOUR IMPACT

Your activities and contributions will have a direct impact on Netrio and its customer base. Through your day to day activities, your key objectives are:

Provide consistent and thorough updates to clients

• Be a subject matter expert and trusted advisor to our clients’ technology staff 
• Ensure you are always taking into account the clients security when implementing new technologies or making changes for our clients 

OBJECTIVES – YEAR ONE

• Engage with clients, lead projects, and be a technical escalation point for support staff 
• Become an expert in one of our top client’s containerized environment 
• Become proficient in other listed job requirements 

JOB SUMMARY

• Must be a self-starter, able to work through issues from start to finish with little assistance, reporting on root cause providing recommendations for resolution. 
• Should have previous hands on Linux server experience and must be comfortable with taking escalations on advanced server issues from the rest of the support organization.
• On-call is required as a part of this role. Engineer would be expected to be available when necessary to take escalations from systems engineers and team leads.
• Must be flexible to work long days or weekends when necessary for client implementations, systems upgrades, or other projects. 
• Expected to work as part of a team, not on an island, and be openly collaborative when working through issues with other team members so they can address issues during future occurrences.

RESPONSIBILITIES

• Speak to clients regarding their technology needs and making recommendations
• Troubleshoot issues promptly and perform Root Cause Analysis 
• Work cases from a ticketing system and provide quality updates to clients and team 

• Document all work completed and train support staff on client systems 

REQUIREMENTS

• 3-5+ years Linux server administration experience including but not limited to: 

• Strong understanding of Linux patch/package management. 
• Strong understanding of File System Technologies including (NFS, GlusterFS, AutoFS, Samba, CIFS) 

• Strong understanding of OS performance tuning. 
• Strong understanding of rsync. 
• Strong understanding of using OS tools to diagnose hardware issues 

Shell scripting 

• 2-4+ years Storage/Network experience from Linux/UNIX perspective

• Ability to troubleshoot SAN issues
• Ability to troubleshoot iSCSI. 
• Ability to troubleshoot networking issues

• 1-3+ years in centralized authentication services, e.g. Powerbroker preferred 
• 1-3+ years working with containers is a must. Docker preferred.

• 1-3+ years in Automation tools, e.g. Puppet/Ansible, preferred 
• 2-3+ years VMWare ESXi preferred. Candidates lacking this experience in the areas will be expected to learn these technologies quickly and apply their knowledge to client environments.