Under the oversight of the Plant Operations Manager, the Plant Supervisor oversees all aspects of outside plant facilities operations, including managing the installation to replacement / removals of cable facilities, customer services, access equipment, customer premise equipment (CPE), and works with the MSP Supervisor as need to assist with key systems. Directs installation, maintenance and repairs/removals of buildings and generators in service areas. Reviews and evaluates trouble reports, determines proper response schedules, and assigns staff accordingly.
Inspects, verifies, and documents conditions and maintenance requirements/investments of property surrounding buildings and facilities. Trains and assesses staff competencies regarding Rural Utilities Service (RUS) specifications, safety procedures, and preventive maintenance operations. Documents and makes recommendations on improvements to grounds, facilities, and equipment.
Evaluates condition of company equipment, tools, and supplies, reports, and makes recommendations on related purchases (upgrades/repairs, restocking, replacements). Work-related travel is expected in this position as necessary. Oversees the construction crew and third-party construction vendors ensuring efficient use of project materials, quality, and accuracy are to Company specifications.
This position may perform all related job functions when necessary.
ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS:
a. Manage and schedule staff projects and assignments, monitor workload and department coverage.
b. Supervise assigned direct reports on attendance, tardiness, knowledge, skills, and abilities for task performance.
c. Coordinate and / or deliver job training on industry related functions and use of materials/equipment. Maintain training records of dates, participants, and schedule training updates to maintain knowledge/skills and any related license or certifications.
d. Observe, inspect, and discuss employee performance.
e. Research and broaden knowledge and skills on current technology and developments affecting outside plant procedures, in preparation for guiding the department’s staff work efforts, and practices.
f. Manage the on-call rotation schedule, monitor patterns of callouts, and respond to outside plant emergencies as required.
g. Offer recommendations to management on hiring, terminations, and pay adjustments; however, this role does not make the final determination.
a. Review plans and work orders.
b. Verify materials required for projects, and delivery expectations.
c. Supervise staff and contracted crews during construction, staking, route planning, splicing, installing, turn ups and testing of new plant facilities. Actively participate and contribute to process and associated duties when necessary and as time permits.
d. Verify work performed and ensure accuracy, and quality of installations.
e. Supervise staff operating light and heavy-duty construction equipment. As needed, maintain, and operate equipment.
a. Review workorder expectations, record materials and investments in projects and completion date / status on workorder closeouts.
b. Team with Engineering and Accounting staff to ensure details and accuracy are reported. Review and address needed revisions/edits accordingly.
a. Team with the Engineering staff, Regional Manager, and Plant Operations Manager to assess facility needs and improvements.
b. Contribute to planning process for future growth of new / upgraded cable facilities.
c. Provide input and data for budgetary planning and cost analyses process.
a. Oversee the day-to-day safety practices implemented by crew members, and assess for maintaining limited risks, exposures, and near miss incidents.
b. Communicate and team with the Safety, Fleet and Buildings Coordinator for guidance, training programs, access/use of PPE, and incident reporting and work site inspections.
c. Ensure public safety precautions and practices are implemented and maintained at/around each work location.
d. Perform site inspections to monitor and ensure that equipment, processes, and procedures are aligned with safety expectations, and best practices.
MINIMUM QUALIFICATIONS (EXPERIENCE/EDUCATION): (A combination of demonstrable years’ experience and applicable alternative training(s) may be considered in lieu of the following qualifications).
a. Successful completion of a Vocational or Technical training program or any other industry related training program is considered equivalent. (Or 5 years of successful industry related experience in a similar role.)
b. 5 years of work experience performing broadband and/or other telecommunications related service functions.
c. A valid, state-issued, and insurable driver’s license.
Preferred: Completion of one or more of the following certifications:
Class A CDL Tower Certification Pole Certification
Successful completion of an associate degree in Electronics, Telecommunications, and/or Construction.
NOTE: The Dubois Division is a working Supervisor who is required to have a Class A CDL, Tower Certification and Pole Certification.
COMPETENCIES OR KNOWLEDGE, SKILLS, AND ABILITIES (KSA’S):
PHYSICAL DEMANDS AND WORKING CONDITIONS:
This role performs assigned work duties within a general office environment and outdoors. Employees may be occasionally exposed to changing weather conditions or contaminants. Other functions and demands, include the following:
a. This role will perform work functions in an outdoor environment and may not be protected from weather conditions during performance of those functions.
b. This role will perform work in field settings, which require continuous standing and walking for extended periods.
c. The employee will be exposed to moderately high noise levels: There are sufficient noise levels that require shouting to be heard above the noise level.
d. At times this role will sit and/or stand at an office desk for multiple hours depending on the demands of the job.
e. Exposure to Hazards: This role can be exposed to a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current(s), performing work on scaffolding and in elevated places, or exposure to chemicals in the workplace. Exposure to dust, dirt, contaminants, fumes, and wetness may occur during normal working conditions.
f. Employees are frequently required to work in crawl spaces, shafts, trenches, manholes, and other areas that could cause claustrophobia.
g. Frequent use of technology, computers, devices, keyboards, etc. (Repetitive hand motion and typing like functions)
h. Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, crouching, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others.
i. Must follow all safety policies / procedures and always use appropriate personal protective equipment (PPE).
j. Must be able to lift 100 pounds at times.
k. Must be able to access and navigate each department at the organization’s facilities.
RANGE is an Equal Opportunity Employer. RANGE does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs.
STATEMENT OF INTENTION AND ACKNOWLEDGEMENT:
The above statements are intended to describe the general nature and level of work being performed by the individual assigned to this position. This job description is not intended to be an exhaustive list of all responsibilities, duties, and skills of the personnel in this position.
I have read and accepted the duties and responsibilities as outlined. I have also been given the opportunity to discuss any questions or concerns regarding any or all the above directly with my supervisor prior to signing this document. Further, I agree to notify my supervisor immediately if I am unable to fulfill any or all the duties as outlined above.
Interested in this role?