Practice Development Specialist

Company Description

KLOwen Ortho is a privately held, venture backed technology company with the Corporate Headquarters based in North Texas. Founded in 2019, KLOwen provides a complete orthodontic solution for orthodontists to treat patients with fewer visits, in less time with greater accuracy and outcomes.

The customized solution starts with an image of the teeth which is then digitally simulated by KLOwen trained technicians using software in collaboration with the orthodontic practice.

Once an ideal smile is digitally designed, KLOwen 3D prints a tray to transfer custom brackets to the patient's mouth.

Role DescriptionThe Practice Development Specialist role will provide clinical training, process implementation, and consultative performance support for KLOwen Ortho practices, including case utilization, marketing, product and service quality enhancement, and financial cost controls.

This position will be responsible for working with a portfolio of 20-50 practices to proactively enhance performance. This role requires between 50 -85% travel.

Responsibilities for this job include, but are not limited to the following:

• In-office clinical training (indirect bonding)
• Implementation services
• Utilization/Marketing/Practice consultations
• Planning and reviewing practice metrics
• Conduct one-on-one report reviews for 20-50 practices
• Assist with internal and external training needs
• Initial and ongoing practice data collection metric monitors
• Practice Marketing/Selling/Consulting
• On-site support (Go-Live, Ramp-up Phase, etc.)
• Periodic practice progress evaluation and consultation

Qualifications

• Bachelor's degree (Preferred)
• 5+ years of experience in Healthcare or Orthodontic industry
• Orthodontic Assistant experience (Preferred)
• Experience with indirect bonding (Preferred)
• Consulting, training, and process improvement experience (Required)
• Excellent consultative, analytical, and problem-solving skills
• Initiative and ownership to ensure timely and efficient response to practice requests
• Ability to handle multiple projects simultaneously
• Excellent written and verbal communication skills with emphasis on consultative customer

communications

• High level of professionalism and diplomacy
• Strong interpersonal skills
• Proven performer both individually and in a team environment

The ideal applicant will be self-motivated and driven to better themselves and the company, including willingness and flexibility to provide expertise in other areas outside the scope of this job as the needs arise in a growing company.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act as Amended) expected of an incumbent.

It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of an incumbent.

An incumbent will be asked to perform other duties as required.

KLOwen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.