Program Manager

100% Remote

Great companies need great teams. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary:

We are seeking a strong Program Manager who will manage delivery of end-to-end product solution across multiple delivery areas.

Your Role in our Mission:

Integrated Delivery Program Manager is responsible for leading programs to successfully deliver and support complex product solution implementations. Solution is made up of components, delivered by multiple internal development teams. This role oversees planning, execution, risk management, stakeholder alignment, and delivery across multiple areas, ensuring implementations are completed on time, within scope, and aligned with business objectives.

Integrated Delivery Program Manager serves as the primary point of coordination between business stakeholders and delivery teams throughout the implementation lifecycle and post-go live ongoing support.

What We’re Looking for this Role to Do

Serves as focal point for all things delivery for specific client(s)

Partners with client-facing team to map solution scope and ‘required by’ dates

Leads delivery teams to build an integrated delivery plan across multiple product delivery teams located onshore and offshore

Manages integrated delivery of all aspects of the program

Tracks gaps in end-to-end solution, dependency management, pushes for ownership and resolution plan

Reports daily and weekly status to leadership, escalates blockers

Leads integrated workstreams and removes obstacles

Identifies opportunities for process improvements

Coordinate cross functional teams (engineering, product, operations) to implement lessons learned and product improvements

Troubleshoot and provide resolutions during deployments or operational rollouts

Drive continuous improvement in support processes

Supports pre-sales analysis of deals and cost estimation across delivery areas

Core Experience and Skills

6+ years of Healthcare Experience (Medicare/Medicaid/Pharmacy), 10+ years of experience in Program Management of large software implementations

Strong communication skills with the ability to work across multiple VPs/delivery areas

Background in product development lifecycle and technical support, strong project management skills (planning, execution, stakeholder management)

Strong technical background, ability to understand solution architecture

Experience supporting Medicaid and Pharmacy product development and operations, familiarity with regulatory CMS requirements

Solution-focused approach, ability to thrive in dynamic environment

Other Qualifications

• Driven with ability to work independently
• Ability to solve problems
• Travel: 10%

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”