Program Manager - REMOTE

1. About Our Client:

The organization operates in the uniform supply industry, addressing the challenge of providing businesses with high-quality, customized uniforms that represent their brand and support diverse teams. It leverages a global supply chain with local presence at factories and distribution centers, integrates design and ESG considerations, and manages inventory and risk through dedicated program management and planning tools. Its Indiana distribution center enables efficient three-day shipping to a large portion of the US population, serving both new and established brands with tailored uniform solutions.

2. About the Opportunity:

The Program Manager is responsible for overseeing the end-to-end management of Direct Uniform Sales and apparel programs. This role acts as the primary liaison among customers and internal teams to ensure programs are delivered accurately, on time, and within quality and budget standards. The position plays a key role in maintaining customer satisfaction, identifying growth opportunities, and ensuring operational excellence throughout the program lifecycle.

3. Responsibilities:

• Collaborate on initial account setup and define program scope.
• Manage program execution, maintaining timelines and deliverables.
• Communicate requirements across departments to ensure alignment.
• Monitor program progress and address risks or delays.
• Maintain accurate program documentation.
• Partner with design, sourcing, and product development teams to meet customer product needs.
• Review and approve product samples and specifications.
• Coordinate product revisions and secure necessary approvals.
• Address quality, availability, production, and delivery issues.
• Monitor inventory levels and forecast program needs.
• Build and maintain customer relationships through meetings and reviews.
• Communicate program updates and manage customer expectations.
• Resolve customer concerns and negotiate solutions.
• Oversee product receipt, processing, storage, and distribution.
• Monitor order fulfillment and delivery performance.
• Identify and implement process improvements.
• Manage quality expectations and resolve defects or complaints.
• Analyze program costs and financial performance.
• Prepare reports and recommend corrective actions as needed.

4. Requirements:

• Bachelor’s degree in Business, Fashion Merchandising, Supply Chain, Operations, or related field, or equivalent experience.
• 3 to 5 years in program management or related industries such as apparel, retail, manufacturing, or supply chain.
• Strong organizational and project management skills.
• Excellent written and verbal communication.
• Ability to manage multiple priorities concurrently.
• Strong problem-solving and decision-making capabilities.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Preferred: Experience with uniforms, corporate apparel, or direct uniform sales programs.
• Preferred: Knowledge of garment construction, textiles, sizing, and quality standards.
• Preferred: Experience with ERP, inventory, order, or warehouse management systems.

5. Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.