System Admin
Technology
TCS
Santa Clara, United States1 month ago
Job description
Responsibilities
- Rack, Build, cable, configure, and provision Intel and AMD Servers
- Rac, Cable, and Deploy Cisco layer 2 networking equipment
- Troubleshoot, test, quality assurance of Server hardware
- Professionally resolve hardware issues via trouble ticket
Desired experience
- Operating System Installation – Windows Server, Linux, Unix
- Cabling knowledge beyond dressing or running cabling, such as confidently comprehending port mapping and ability to know the differences and purposes behind each cable type
- Understanding of basic hardware troubleshooting and applying logical methods of resolution
- Rack, cable, and deploy Cisco Layer 2 networking equipment a plus
- Experience with RAID levels is a plus
- Web Server and Database installation experience a plus
- Must be able to work in this country without sponsorship
- Must be willing to learn quickly, multitask, and work in a fast-paced environment
Qualifications: High school pass out – Minimum
Technical Experience: Should know basic computer Hardware asset knowledge
Technical Capabilities
- HW setup and config
- Ability to connect/configure desktop/laptop/tablet PC peripherals according to test plan requirements ( e.g. external monitors, keyboard, mouse, Bluetooth headset, doc, etc. )Software Installation, Updates
- Ability to install an Operating system, BIOS, driver updates and identify version information. Basic PC issue triage
- Ability to identify common OC issues ( e.g. , blue screens, hangs, etc. ) and work with issue tracking systems to record issues, search for other instances of similar failure mechanism, and apply workarounds ( e.g. load specific driver version, apply OS update. Test Plan execution and Optimization for efficiency
- Ability to read a test plan definition and optimize test execution ( e.g., peripheral configurations and required changes, operator time for deploying required software updates, charging/discharging time for battery life tests, consider run time of specific applications/measurements, etc. )
- Ability to execute a manual test plan script ( e.g. boot system, run a batch file, open chrome/browse website list ) and report subjective user experience criteria ( e.g. perceived fan noise, system touch temperature, snappy vs sluggish responsiveness )
Leadership Capabilities
- Engages well with customers and partners while navigating through the potential roadblocks.
- Effective with executive communication and building respect
- Works cross-functionally across groups to quickly resolve issues that arise from testing
Education and Experience
- Electronics and Experience ( 2 years degree ) – required
- 3 to 5 yrs of relevant industry experience
- Strong analysis and problem-solving skills
- Team player with good communication skills
- Prior experience with client PC testing, diagnostic and debug preferred
- Prior experience with testing tools and environments, defect tracking and revision control
Interested in this role?