Technical Program Manager

Title: Technical Program Manager

Client: Meta

Location: Seattle, WA (With some travel)

Contract Length: 12 months

Rate: $65-$70/hr C2C

Summary:

The main function of a Technical Program Manager is to provide successful definition, implementation and delivery of complex programs that require cross-functional collaboration and interdependencies across a group of projects and/or related activities.

Job Responsibilities:

Maintain deliverables and project tracker to ensure all updates execute on time.

Partner within the Global Channel Experiences team to assist with key deliverables that can be executed locally.

Create demo best practices training and documentation for developers/partners.

Develop and maintain scalable retail technology solutions such as content and device management systems.

Collaborate closely with Analytics teams to define KPIs, set program guidelines, develop/select the right analytics tool, review demo/display engagement metrics and build upon the data to improve the customer experiences.

Partner closely with the Field sales team to understand potential issues and build tech solutions that are field friendly and support fixture tech maintenance by building troubleshooting documents.

Partner with regional marketing to ensure demos meet the requirements and specifications of different retailers.

Build and track program budgets, develop RFI/RFQ documents to support with technology vendor selection, build supplier SOWs and serve as primary POC for technical vendors.

Manage day-to-day relationships with retail technical support partners and scale the relationships accordingly.

Act as liaison between global fixture vendor partners, graphic companies, channel marketing managers, creative and marketing on any assets related issues that come up through the program.

Work with Global Merchandising Leads to identify areas to value engineer and negotiate with vendors on deliverables such as fixture costs or kitting & shipping costs.

Responsible for generating and tracking PO's and invoices so the budgets are tracking accurately and in Meta's finance systems.

Organize both internal and vendor partner conference calls weekly to track and update progress ensuring all deadline dates are on track.

Skills:

Excellent understanding of Hardware and Software development processes.

Experience with bug and project tracking tools such as JIRA, Asana.

Have strong experience working with AU Consumer Electronics retail partners.

Understand how to create and maintain project trackers across multiple programs and stakeholders.

Possess as a minimum an understanding of fixtures & retail environment as a whole.

Excellent communicator, superb verbal and written communication.

Extremely high level of accuracy and attention to detail, able to detect inconsistencies and errors.

Experience forecasting and managing multiple project budgets.

Highly effective at managing conflict.

Master collaborator who can resolve issues between stakeholders swiftly to maintain a positive team spirit that is consistent with Meta values.

Strong interpersonal skills, approachable and flexible.

Experience with navigating various organizational environments where culture and structure varies.

Education/Experience:

Bachelor's Degree in Engineering fields such as Computer Science or related.

7+ years of experience in technical project/product management, or equivalent.

Thank you!