SPS CommerceSPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners.
We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain
Position Summary The SPS Commerce Technology Team succeeds together by building and advancing the world's largest retail network. We develop reliable, secure, and scalable solutions that power modern retail supply chains. Our engineers are known for tackling complex challenges and finding practical, innovative solutions.
An SPS Commerce internship is more than a summer job. During this 12-week paid experience, you'll work alongside experienced engineers, contribute to real production systems, and be treated as a valued member of Team SPS from day one.
As a Technical Writing Intern, you'll support the hardware and software used by Team SPS members across the globe. You'll create clear, scalable technical documentation for a global audience—translating complex technical concepts into content that's easy to understand and use.
You'll apply your technical knowledge, analytical skills, and curiosity to evaluate information, solve problems, and help others better understand technology that powers our business.
As an intern, you'll join a cohort of peers and participate in intentional programming designed to support your growth throughout the summer.
Create clear, scalable technical documentation for global hardware and software systems
Translate complex technical concepts into user-friendly content for diverse audiences
Evaluate workflows and processes to improve clarity and efficiency
Gain insight into how internal technology systems support the broader business
Collaborate effectively in a fast-moving, team-oriented environment
Strengthen communication and interpersonal skills
Build relationships with fellow interns, mentors, and SPS team
Insights Discovery and understanding team dynamics
Resume best practices and interviewing skills
Develop and maintain clear technical documentation, knowledge base articles, and instructional content for global SPS systems.
Document workflows and standard operating procedures to improve efficiency and consistency.
Collaborate with subject matter experts and stakeholders to gather accurate technical information.
Configure, deploy, and troubleshoot hardware and software in line with SPS standards if interested.
Translate complex product information into user-friendly content for diverse audiences.
Manage documentation repositories and support centralized storage and ongoing content updates.
Student pursuing a bachelor's degree in one of the following or a related field:
Technical Writing or Technical Communication
Information Technology or Technology Infrastructure
Communications, English, or a related discipline
Coursework, experience, or demonstrated interest in technical documentation
Comfortable operating in a modern professional work environment with open workspace
Familiarity with using interactive communication platforms such as Slack and Zoom
Superior written and verbal communication skills, with a keen eye for detail
Students entering their final year of study ("rising seniors")
Prior SPS Commerce internship experience
Experience or interest in technical writing, documentation, or content development
Ability to work effectively in a collaborative, fast-paced environment
Strong organizational skills with the ability to manage multiple tasks concurrently
Problem-solving mindset with attention to detail
Working knowledge of Office 365 and the Microsoft Office Suite
Candidates must be currently authorized to work in the United States on a permanent, unrestricted basis. The company does not sponsor employment visas for this role, now or in the future.
This role follows a hybrid work model, with regular in-office presence required at our Minneapolis office.
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role.
The hourly pay rate for this role is: $26.00.
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance.
We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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