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Techno Functional Consultant L2

Customer Service
Trigent Software
2 months ago
Service contract

Job description

Job Description

Role Purpose

Execute required customizations, apply configuration changes across multiple modules within the existing system and support implementation of business processes.

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Areas of Responsibility

Requirement Gathering-Conduct requirement-gathering discussions and workshops with internal and client stakeholders to understand functional requirements and convert them into technical requirements in line with project goals.

Feasibility Analysis-Assist in feasibility analysis by reviewing functional documents, noting preliminary constraints, and preparing impact summaries for potential changes.

Solution Design-Contribute to solution design by identifying customisation requirements across multiple modules, basis understanding of functional requirements and its linkage to technical requirements.

Configuration and Customisation-Execute required customizations, apply configuration changes across multiple modules within the existing system and support implementation of business processes.

Technology Harmonisation-Participate in integration design for multiple modules and assess the data flow between multiple applications.

Troubleshooting and optimisation-Analyse performance issues and optimise configurations, queries, or integrations across multiple applications.

Documentation-"Create detailed functional and technical documentation including design documents and process documents."

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