Utility Program Manager

The Company

STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world’s most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience.

STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.

The Position

At STACK Americas, the Utility Program Manager is responsible for overseeing at a program level power meter design and installation through to client billing.

The Utility Program

Manager partners with internal design, construction, operations, accounting, legal, and technology teams, as well as utilities, engineering and commissioning professionals, and other internal and external stakeholders to assure consistent application of system design and delivery policies and consistent downstream client billing for power in STACK’s North American portfolio of data centers.

The Utility Program

Manager will also be responsible for refining, improving, and automating STACK’s policies and procedures related to client utility billing. STACK is looking for someone with passion, curiosity, and experience. The ideal candidate will have extensive experience with utility metering, data center infrastructure, and program or project management.

Responsibilities include but are not limited to:

• Oversee end-to-end implementation of STACK’s utility metering design, installation, and commissioning policies
• Assure that client lease commitments are aligned with utility metering design and capabilities prior to execution
• Partner with accounting, operations, and technology teams to assure consistent ongoing billing practices
• Maintain high levels of communication and lead rigorous transitions among numerous technical teams at each stage in the process
• Partner with the technology team to lead continuous process improvement and automation efforts for communications, tooling, and underlying policies in support of this program
• Support and serve as a subject matter expert in client discussions as necessary
• Lead quality control, troubleshooting and problem-solving activities related to the full utility metering and billing lifecycle
• Prepare and present program data, metrics, forecasts, and reports to internal and external stakeholders
• Collaborate with other STACK teams on setting and implementing program goals, including Sales Engineering, EH&S, Finance and Operations
• Set the agenda and lead regular project and program meetings, as required
• In partnership with the accounting and operations teams, review utility invoices prior to distribution to clients to ensure completeness, accuracy, and lease compliance The Details
• Location: Denver, CO (Remote Considered)
• Travel: Domestic Travel Required, 10-20%
• Must be eligible to work in the United States
• Must pass comprehensive background screening

Must-have Qualifications

• Demonstrated experience reading and understanding electrical one-line diagrams
• Attention to detail, precision and accuracy in program and project management
• Strong problem solver focused on both short and long-term solutions
• Proactive self-starter with demonstrated experience taking ownership of issues and driving them to a successful and timely conclusion
• Reliability, strong organizational skills and tenacious follow-through are essential
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and adapt to changing requirements
• Positive, can-do attitude and team player
• Professional-level proficiency with the Microsoft Office Suite, particularly Excel (also Word, PowerPoint, Outlook, SharePoint, OneNote)
• Familiarity with Open Data (ODEE) platform is preferred but not required
• Experience with NetSuite platform is preferred but not required

Compensation Range

$133,000.00 - $154,000.00

This Might Be Right For You If

• You are a strong communicator, you are persuasive and clear, blending analytics with experience in decision-making.
• You do not get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.
• You are a team builder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team.
• You are naturally curious and driven toward continual improvement. While you celebrate your successes, you take time to review and analyze campaigns for future learning.

WHY STACK?

• We offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, flexible spending accounts – even a cell phone subsidy.
• We foster a culture of appreciation, including peer-to-peer recognition and rewards programs.
• Fun is part of our DNA, with events, game nights, happy hours, and barbecues.
• We’re growing – this is a great time to join and make an impact!

STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law

Note to external agencies

: We are not accepting any blind submissions or resumes/cvs from recruitment agencies. Any candidates sent to STACK Infrastructure, Inc. will not be accepted or considered as a submission without a signed agreement in place. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of STACK Infrastructure, Inc.